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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

February 06, 2020

Purchase 2016 Honda CR-V Great place to purchase a vehicle.Everybody went over & above to make sure I got a deal I was happy with. Everybody was super friendly and informati More

by besward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Ryan Sangren
Feb 07, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2020

I didn’t feel too pressured. Although Roger is still a sales person he gave me the time I needed to make my decision and was willing to work with as far as my budget goes. More

by SaraiR
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Nick Mcdonald, Roger Thomas
Feb 05, 2020 -

Rapids Honda responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that Roger provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2020

Great service this oil change and the last, also very quick and efficient. Love the coffee machine and popcorn in the waiting room every time More

by maria_gardinier
Recommend Dealer
Yes
Employees Worked With
Austin Chandara, Chad Zastrow
Feb 05, 2020 -

Rapids Honda responded

Hi Maria, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 05, 2020

Oil change I got my oil changed, bought a tire, had tires rotated. They did what they said in an appropriate amount of time. Love the car wash. More

by nanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 05, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2020

This dealership really cares and focuses on the customer. The employee, who works as customer consigere,, was awesome. She made my wait time go by quicker. About the only thing that is a nuisance, is all of More

by tommyarland
Recommend Dealer
Yes
Employees Worked With
Kevin Kue, Ryan Mickelson, Austin Chandara, Amanda Molitor, Chad Zastrow
Feb 03, 2020 -

Rapids Honda responded

Hi Tommy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2020

I had a great experience at Rapids Honda, Isaac Lee was amazing to work with. I will definitely be recommending Isaac and Rapids Honda to anyone I know who is looking for a car! More

by sleslie7777
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Kevin Kue, Isaac Lee
Feb 03, 2020 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Isaac had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2020

Service was goodPeople were pleasant Pricing was Service was good People were pleasant Pricing was fair Location was easy to access They service my make of vehicle, and so I’m happy they are now More

by tjb_web
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 03, 2020 -

Rapids Honda responded

Hi, Thank you so much for your kind words, and for taking the time to leave us your feedback! We will share your comments with the rest of our team. We look forward to seeing you again in our new location! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 03, 2020

Brandon Thao, the salesman was great! He showed us things on the vehicle that we didn’t even knew that we wanted. We are pretty happy with our purchase! More

by lisakou7
Recommend Dealer
Yes
Employees Worked With
Nick, was also great and worked with us!, Roy Lacey, Brandon Thao
Feb 03, 2020 -

Rapids Honda responded

Hi Lisa, Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer.

February 03, 2020

I really have to say that my entire experience at Rapids Honda was Awesome! After getting the original repair finished they found 4 other problems that needed to be addressed. After getting my "ok" they com More

by cacords
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Feb 03, 2020 -

Rapids Honda responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 02, 2020

Very sketchy sales tactics. Assistant sales manager quoted me a price of $569/mo for a Honda Passport lease with only my car as trade in, saying they were giving me $6500 for trade (owed nothing on tra More

by jkrue76
Recommend Dealer
No
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Austin Chandara
Feb 19, 2020 -

Rapids Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We apologize for any frustration or inconvenience this caused you and hope you will give us another chance in the future. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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