Rapids Honda

The team is great to work with. They are very friendly and bend over backwards to meet your needs. I would recommend this dealership to any and all people. and bend over backwards to meet your needs. I would recommend this dealership to any and all people. More

The staff are very courteous. Got our van in quickly and easily. Would like to see the diamond finish paint protection process though. Van still had a little dirt on lower half and in wheel wells. easily. Would like to see the diamond finish paint protection process though. Van still had a little dirt on lower half and in wheel wells. More

Very honest and easy to deal with! Nice Folks there and I really like their Location close by my home and easy to get to. Thanks for your help getting me into my new Ridgeline. Nice Folks there and I really like their Location close by my home and easy to get to. Thanks for your help getting me into my new Ridgeline. More

Found a Civic online that I wanted to test drive. Came in and tried it out. Loved it despite never driving a Honda before. The price was exceptional and the service I got was great as well. and tried it out. Loved it despite never driving a Honda before. The price was exceptional and the service I got was great as well. More

I brought my 2019 Passport in to diagnose and fix the reason the rear hatch would not open with my foot sweeping under the rear bumper. This is the 2nd time I have had it with the service dept for the sa reason the rear hatch would not open with my foot sweeping under the rear bumper. This is the 2nd time I have had it with the service dept for the same problem The service manager was excellent in trying to fix the problem This apparently is a known problem when car is equipped with the trailer hitch option Ultimately the problem was not resolved and not because of lack of understanding or professionalism on the service staff but a clear defect with the product itself I will give it a short time and bring it in one more time to hopefully getting the problem fixed or will look into another course of action Again the staff has tried their best to fix this and this is the only reason I am going to give them time to get a fix from Honda More

contemplating a different vehicle I was in for service and was hooked up with Jolene to discuss used cars. I was still deciding on what I wanted at that time so she has stayed in cont I was in for service and was hooked up with Jolene to discuss used cars. I was still deciding on what I wanted at that time so she has stayed in contact with me and has her manager looking for a 4 runner for me now. More

Great experience in the service department. We dropped off our vehicle for the first oil change and application of the protective coating on the vehicle. We had the car back in about two hours We dropped off our vehicle for the first oil change and application of the protective coating on the vehicle. We had the car back in about two hours and it looked like new. The staff was very friendly and everything went well. More

I took my Pilot to Rapid Honda for a new battery. Shane Stegeman was my serivice writer. He took care of everything I needed and in a very timely manner. This dealer site is the only dealer I will bring m Stegeman was my serivice writer. He took care of everything I needed and in a very timely manner. This dealer site is the only dealer I will bring my Honda for service. I have a great trust with Shane and Brian Nordstrom the technician. I always feel comfortable in having both of them takes care of my auto needs. Thank you. Gwen Koop More

Great service! Shane did a great job! Very clean dealership! Shane did a great job getting my check in and kept me up to date on the progress. He was very easy to work with! Thank you, Very clean dealership! Shane did a great job getting my check in and kept me up to date on the progress. He was very easy to work with! Thank you, Dan More

Shane was polite and friendly. He demonstrated great customer service. He went over my bill with me. He apologized for not having a coupon to lower my bill. He also made recommendations for my next ser customer service. He went over my bill with me. He apologized for not having a coupon to lower my bill. He also made recommendations for my next service appointment. More