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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

January 19, 2020

Pleasurable I dealt with Kevin Kue, He was great to deal with and listened to my needs, Knowledgeable about the added products that Rapids Honda offers.. More

by ckrinke03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kue
Jan 19, 2020 -

Rapids Honda responded

We appreciate your business and our entire Rapids Honda Team looks forward to serving you for all of your automotive needs. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 18, 2020

Routine oil change The oil change on my accord was handled by service adviser Shane Stegeman. He also installed the wiper blade inserts properly. Very grateful to him! More

by charlesfalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Olson, Austin Chandara, John Cook, Shane Stegeman
Jan 18, 2020 -

Rapids Honda responded

Thank you, Charles, for the kind words for our service department! We look forward to sharing your compliments with them, especially Shane. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2020

I was told that the work I requested would take up to 5 hours. It was completed in about 2. I would recommend Rapids Honda for sales and service. The staff is very friendly and helpful More

by JRFREE1945
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 17, 2020 -

Rapids Honda responded

I am glad to hear you had such a great experience, I will be sure to pass along your praise to the service team. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Rapids Honda, we thank you for choosing to make us a part of your family! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2020

This was my first visit to Rapid Honda. It was a very good visit. Shane Stegeman was my service writer he is awesome! Brian Nordstrom was my Technician he also was awesome. These two guys will be the on More

by gwen.koop
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom, Shane Stegeman
Jan 17, 2020 -

Rapids Honda responded

Thank you for your business and this review, Gwen! We're happy to hear that Shane and Brian able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2020

Perfect service Tops, everyone who helped me on the servicing of my Honda was attentive, prompt and thorugh. Thank you for providing such great service every time I More

by cepete1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Chad Zastrow
Jan 18, 2020 -

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2020

Honda CR-V Service Visit The requested service items were completed in a timely fashon. A problem with the rear wiper blade was detected and corrected. The customer waiting ar More

by brunsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Mackey
Jan 18, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 16, 2020

Rapids Honda is close to my house so it’s a no brainer as far as getting service done.Austin kept me informed of the progress of when my vehicle would be finished. More

by RICKSWITZER
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
Jan 16, 2020 -

Rapids Honda responded

Thank you for the excellent review, Rick. It's great to hear that Austin was able to keep you up to speed and deliver an awesome customer service experience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 16, 2020

Thank you! I had a wonderful experience With Rapids Honda & everyone was helpful, understanding, and the best part I was not pressured. Thank you for all your help Jolene! More

by tamshator3
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Jolene Nguyen
Jan 17, 2020 -

Rapids Honda responded

Thank you for the great review and rating! We're thrilled to hear that Roy, Katie, and Jolene were able to provide such great service and get you on the road quickly. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 15, 2020

When we walked in, no one greeted us. Everyone just stopped and stared at us from all directions. No one said anything. Seriously. Just stared at us. The only reason we finally interacted with someone More

by lacyhinson
Recommend Dealer
No
Employees Worked With
Wade Gilbertson, Kevin Kue
Jan 30, 2020 -

Rapids Honda responded

Hi Lacy, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to discuss your visit further, please feel free to reach out directly. Regards, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

Very friendly, courteous - Chad did a great job keeping me informed on when the service on my vehicle would be completed, and asked if I had questions when I got there and before I left More

by cheryl.bennek
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 14, 2020 -

Rapids Honda responded

Thank you for sharing your review! It's a pleasure to know that Chad provided you with such excellent assistance. We hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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