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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

January 14, 2020

My sales person (Ryan) was very helpful and knowledgeable. Shane was very good as well. And Roy even came over and introduced himself. Very welcoming and helpful people More

by mattesonbret
Recommend Dealer
Yes
Employees Worked With
Sirens with Finance was very nice as well, Roy Lacey, Jihan Moore, Ryan Sangren
Jan 14, 2020 -

Rapids Honda responded

It's great to hear that Ryan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

I came to Rapid Honda for an oil change and tire rotation. Shane was my service advisor and made sure I wasn't there too long. Thank you for letting me get on with my day. More

by ljdanielson1662
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Jan 14, 2020 -

Rapids Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Shane was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2020

Good experience. First time here for a synthetic oil change. Very thorough and ethical. Love the new building and the able to see the service shop. More

by KSOMSAMOUTH
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Jan 14, 2020 -

Rapids Honda responded

Thanks for the great review! We're happy to hear that Shane was able to get you taken care of and that you enjoyed the new building! We hope to see you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2020

could have been smoother Was disappointed with what was said to be included and what wasn't. Should have been more accurate and up front. Had to plead a case to get where i wa More

by gwagner11744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Jolene Nguyen
January 11, 2020

Lease of 2019 Honda Fit - New Made a lease. Wish I had asked to compare to purchasing in terms of overall payments, etc. Will see how 12,000 miles works with occasional long trip More

by daveenghusen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcdonald, Roger Thomas
Jan 12, 2020 -

Rapids Honda responded

Dave, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! From Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 07, 2020

The team was super easy to work with and went above and beyond for me. There were multiple choices for vehicles and had the exact one I wanted. More

by lmchambl
Recommend Dealer
Yes
Employees Worked With
Katie Young, Isaac Lee
Jan 07, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best, Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 05, 2020

Early in our relationship I am just beginning to have a relationship with this dealership. The only thing that I didn't get from them was an estimated total cost of the service More

by debhyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the employee., Travis Johnson
Jan 07, 2020 -

Rapids Honda responded

Hi Deb, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 05, 2020

the team was very helpful and professional First I worked with Abby Stanek and bought four tires, and completed a few maintenance minders on my 2011 CRV and she was very helpful. Also worked w More

by charlesfalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Olson, Austin Chandara
Jan 07, 2020 -

Rapids Honda responded

Hi Charles, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 03, 2020

Fast service, even after snow covering cars. Beautiful facility, great service. Short wait times when going through buying process, much appreciated as my wife wasn't feeling well. Wade Gilbertso More

by golson3527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Jan 03, 2020 -

Rapids Honda responded

Thank you very much for your 5 star review of Rapids Honda. We appreciate your business. Hope your wife is feeling better. Sincerely, Ken Grantwit 952-207-7800 kgrantwit@rapidshonda.com

January 03, 2020

Great The people I worked with were fantastic. There was a glitch along the way. They handled it in a very professional manner and were willing to work wi More

by ckrinke03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Jan 03, 2020 -

Rapids Honda responded

Hi, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwi 9522077800 kgrantwit@rapidshonda.com

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