Rapids Honda

New CRV We looked around at a few different models and Honda won again. Jihan and Nick made buying easy. Love being able to buy and have service options loc We looked around at a few different models and Honda won again. Jihan and Nick made buying easy. Love being able to buy and have service options locally. More

New CRV purchase We were very pleased with our experience purchasing our new CRV at Rapids Honda. The team was very professional and helpful with the buying process. We were very pleased with our experience purchasing our new CRV at Rapids Honda. The team was very professional and helpful with the buying process. John Thor did an awesome job with our selections and review of the CRVs operation. Thanks !!!! More

Honda CRV 2019 We bought a new Honda CRV recently because we are expecting a baby and wanted a larger car. The staff at Rapids Honda were efficient, patient and help We bought a new Honda CRV recently because we are expecting a baby and wanted a larger car. The staff at Rapids Honda were efficient, patient and helped us make informed decisions. More

Buying a new CRV I had an awesome experience Kevin was very helpful. My husband had done all the research and we just went to pick the color of our New CRV. I had an awesome experience Kevin was very helpful. My husband had done all the research and we just went to pick the color of our New CRV. More

Great dealership Treated me really well. Got a great deal on a new Crv. Sales peeps were really helpful. AutoButler and Diamond fusion treatments rock. Loving the new Treated me really well. Got a great deal on a new Crv. Sales peeps were really helpful. AutoButler and Diamond fusion treatments rock. Loving the new car. More

Average Experience I was impressed with the price on the car, but the sticker price is not the actual price for any car sold at the dealership due to automatic treatment I was impressed with the price on the car, but the sticker price is not the actual price for any car sold at the dealership due to automatic treatments, which was not disclosed until negotiation that those were automatically part of the cost. I found that misleading. I felt pressured to sign the first financing offer they came back with and wanted me to sign without seeing a detailed report. also misleading. However, we were able to compromise and found a plan/price that worked for me and my budget. The car is great, but I wish Jacob would’ve showed me how to use the remote start and how to use a few more functions in the car. I also drove away without the antenna for my car. It was left off after detailing. When I came back in the service department was extremely helpful and found/installed the antenna. It’s been two weeks and there has been no personal follow up from my salesperson. There has also been no communication about a part that was ordered and its delivery status. Suggestions for improvement - Personal follow up with guests after purchase - True pricing on cars, the current listed prices are misleading - Send cars off with a full tank of gas, not 5 gallons More

Fast and friendly I lost my credit card, inside my drivers side door They didn't find it but he was very friendly and even had me look for myself just in case. I lost my credit card, inside my drivers side door They didn't find it but he was very friendly and even had me look for myself just in case. More

Best experience ever I really liked how relaxed the sales team were, no pressure, just very good information about options to purchase or finance. I was pleased with how I really liked how relaxed the sales team were, no pressure, just very good information about options to purchase or finance. I was pleased with how many vehicles we able to test before we chose. More

Shop and look , but do NOT purchase here! Car shopping went well until I made the decision to purchase. Then, this became the worst retail experience I have ever had anywhere in the last 30 y Car shopping went well until I made the decision to purchase. Then, this became the worst retail experience I have ever had anywhere in the last 30 years. Apparently, this dealership intends to do business based on one-time only purchases - no repeat customers, no referrals. Based on my experience, I most certainly would NOT recommend anyone actually carrying out a purchase here. Going through this has had added fallout - I now have zero trust this dealership for service and will take my vehicle elsewhere. More

Too soon to judge We had our HRV in for window tinting. It was to be completed the same day, it was not. The delay made it necessary to make time the next day to pick We had our HRV in for window tinting. It was to be completed the same day, it was not. The delay made it necessary to make time the next day to pick up the vehicle. The passenger window has bubbles which we are told to disappear as it cures. Time will tell if this is the case. Tinting is lighter than we expected, it wasn’t really explained how light or dark it would be at the time of purchase. More