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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

March 25, 2022

Everyone at Rapids Honda was Amazing! We bought a CR-V and we love it!! More

by lindalag31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas
Mar 28, 2022 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

All of the employees at rapids honda were very helpful and easy to talk to. This was the best experience with a dealership I have ever had! More

by mw091215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Bob Wiener
Mar 28, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

They sold me a car with a broken windshield and because I didn't notice it til I got home,they said it had to happen on my way home. The crack was at the bottom in the black area. They refused to replace it More

by pamkonieczk16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paige Thimmesch
Apr 11, 2022 -

Rapids Honda responded

Thank you for providing this feedback, Pam. We apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

Honest and Efficient. The best two words I have to describe Dawson and Rapids Honda More

by New Honda Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Dawson McCarthy, Bob Wiener
Mar 28, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 24, 2022

The amount of gamesmanship is ridiculous, and my salesperson spent most of the time complaining about politics. Not exactly what people want to hear when buying a car. More

by lemay.joey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Bringle, Angie Sauro
Apr 07, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

March 24, 2022

He wouldn’t check to see what my rattle was all about, but all else was fine, & I loved the car wash! More

by raeandmae315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 24, 2022

Everyone was friendly and kind. They were speedy. Service was on top of everything as well! More

by nataliecherne92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 25, 2022 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 24, 2022

Very friendly and welcoming staff when walking in the door. They are more than willing to work with you to buy the car you want. More

by cierranoelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Thomas, Bob Wiener
Mar 25, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 23, 2022

I was sold a car that after driving 3000 miles the transmission went out. (Had only 80,000 miles when tyranny went out) It took almost 2 weeks before the dealership would confirm that the $2500 warran More

by D
Recommend Dealer
No
Employees Worked With
Hamdija Mustafic, John Schuster
Apr 07, 2022 -

Rapids Honda responded

Deanna, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

March 22, 2022

Kristina was great at Rapids Honda. She called or texted me every week to give me an update on the production status of my new 2022 Honda CR-V. More

by iotusflower87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Mar 22, 2022 -

Rapids Honda responded

Thank you so much for your kind word for Kristina, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2022 Honda CR-V! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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