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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

March 17, 2022

The salesperson took the time needed to find out what vehicle would work best for us, with no pressure to buy, and stay close to our price range. More

by randymarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Mar 18, 2022 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2022

My visit was comfortable an are service associate was direct an scheduled future maintenance on are next oil change. We appreciate this comprehensive service an would recommend this experience to others More

by loriasporre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Mar 18, 2022 -

Rapids Honda responded

Thank you so much for your wonderful service review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2022

A good experience. Felt welcomed and comfortable right away, but did feel pressured to buy right away. Everyone was so very helpful and friendly! More

by jtwich
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh, Bob Wiener
Mar 18, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2022

Terrible service department. I’ve never felt more used & disrespected! Everytime I would leave, something else would break. This is a terrible dealership all the way around. The More

by brock.lee.173
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Braun, Chad Zastrow, Davis Luu, Shawn Richter
Apr 03, 2022 -

Rapids Honda responded

Brock, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2022

The sales lady was very courteous and professional. She did not pressure me into buying anything that I was not interested in. Paige was extremely helpful with questions that I had. If she did not h More

by lewie1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Paige Thimmesch
Mar 18, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. Paige and our team appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 16, 2022

Chad was very nice and good to work with,It was a good experience and was done in a hour More

by smith4par
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 16, 2022 -

Rapids Honda responded

Thank you so much for Chad. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 16, 2022

Sales along with Finace/Leasing group was great in helping us with buyout and lease More

by RANDYJEN52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Myles Van Den Boom
Mar 16, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 16, 2022

Great service! I wouldn't go anywhere else. Everyone is so very helpful and knowledgeable. More

by Aida Lane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter, Aida Lane
Mar 18, 2022 -

Rapids Honda responded

Aida, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 16, 2022

Oil change and tire rotation at Rapids Honda. Service Department is always courteous, efficient, and professional. More

by jfink16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Mar 16, 2022 -

jfink16 responded

Working with Chad Zastrow is always easy and professional.

March 16, 2022

They took the time to answer all of my questions, with care and good attention to detail. More

by marhu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Mar 18, 2022 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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