Rapids Honda

I have been very pleased with the friendly, considerate service provided by Rapids Honda and service advisor Shawn. Shawn takes the time necessary to hear my concerns and makes sure that they are addresse service provided by Rapids Honda and service advisor Shawn. Shawn takes the time necessary to hear my concerns and makes sure that they are addressed on the first visit. More

Hamdija was great to work to work with. Nothing but Excellent service with him , i bought my truck from him the first time and just bought my car with him , give this man a raise! Nothing but Excellent service with him , i bought my truck from him the first time and just bought my car with him , give this man a raise! More

Was in and out in a short time and the service advisor, Shawn, was very nice. Even followed up after the visit. Shawn, was very nice. Even followed up after the visit. More

Quick accurate service. From entry to payment. Was well informed as serviced progressed. Waiting area was clean and comfortable. From entry to payment. Was well informed as serviced progressed. Waiting area was clean and comfortable. More

I have always been very pleased with the service work done on my vehicles at Rapids Honda. Well done!! done on my vehicles at Rapids Honda. Well done!! More

From the first phone call looking for the car I wanted through when I walked out with my new car, I received thorough communication and was treated so respectfully. Highly recommend. through when I walked out with my new car, I received thorough communication and was treated so respectfully. Highly recommend. More

Service advisor was extremely nice and helpful, Marlin, told me what I needed and not need told me what I needed and not need More

A great dealership very friendly and knowledgeable staff and they will work with you to help you get the vehicle that's right for you also they have Excellent incentives and service when you buy from them v and they will work with you to help you get the vehicle that's right for you also they have Excellent incentives and service when you buy from them very clean vehicles More

Marlin, my Service Advisor, listened to my concerns on the phone when I made my service appointment. He told me he would be at the dealership to greet me, personally, at 9 a.m., the next morning. Marlin the phone when I made my service appointment. He told me he would be at the dealership to greet me, personally, at 9 a.m., the next morning. Marlin greeted me at the dealership the next day and promised my CRV would be ready in an hour. Marlin found me in the lobby and presented me with my receipt and fob and showed me where my CRV was parked. Marlin exceeded my expectations. Your system does not allow me to select "service visit" for reason for visit. More

Was never greeted while entering service. Approached the service director and had to excuse myself into his 10 min conversation with someone to ask if anyone was available to help me. He dire Approached the service director and had to excuse myself into his 10 min conversation with someone to ask if anyone was available to help me. He directed me to an advisor who had to leave after checking me in, then was moved to another. I was early for my appt, still checked in early, but my vehicle wasn't put on the lift for the oil change and rotation until a hour AFTER my appt time. Then the advisor tried to charge for the tire rotation again for tires purchased here. The last time I was in there this was supposed to be noted from the $4k service appt last time that included the tires. Pretty disappointing experience all around. 2 stars at absolute best. More