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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,679 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

March 08, 2022

Everything was great. Really knowledgeable on the vehicle we were wanting and helped us get into the payment range we were comfortable with without ever feeling completely More

by castillomjess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Joel Bringle
Report | Print
Mar 08, 2022 -

Rapids Honda responded

Jess, Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 08, 2022

Great experience on purchasing a vehicle. Very kind and knowledgeable sales. Would return for future purchase. More

by puithongrasmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Report | Print
Mar 08, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 08, 2022

I brought my car in for service. They were very fast and kept me informed of what was needed and being done. I’ve had my car in 3 times and have always had good service and the staff More

by sherry8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sutherland
Report | Print
Mar 09, 2022 -

Rapids Honda responded

Thank you, Sherry! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 07, 2022

The best dealership. I recommend Cesar at this place. He's a mechanic and he's good at what he does. More

by ricardop0927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Morules
Report | Print
Mar 07, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Cesar had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 07, 2022

Price charged was higher than agreed to and originally quoted. Prices are already up charged enough! More

by sth111404
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach , Marlin Haney
Report | Print
Mar 21, 2022 -

Rapids Honda responded

Thank you for your review. I'm sorry to see there was a discrepancy in price. If it's possible to discuss your visit in more detail, please send give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

March 07, 2022

Courteous associates,prompt handling of my vehicles issue. The service was done while I waited and the time was very reasonable. Car wash is a bonus. More

by terhinchcliffe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Johnson
Report | Print
Mar 07, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 07, 2022

The Manager and maintenance staff have absolutely no customer service,I felt unheard and not valued More

by mischelle1966
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shawn Richter
Report | Print
Mar 24, 2022 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

March 07, 2022

Good customer service,great energy I would definitely recommend everyone to go to Honda rapids,And Ask For Katie😊 More

by saviiroseee29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh, Kade Hemme
Report | Print
Mar 08, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Katie and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 06, 2022

Came in for just an oil change and was pressured into buying air filter and cabin filter. More

by gs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach S
Report | Print
Mar 21, 2022 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

March 06, 2022

The staff was friendly and the building was clean I would definitely go there again More

by meekerme72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Mar 07, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with friendly service. We thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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