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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,679 Reviews
Call Dealership (952) 207-7800

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

February 23, 2022

They get the job done. The Service guys are courteous and conscientious. It’s all good. More

by jmmhna
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Feb 23, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 22, 2022

I usually have great service, but with my two most recent service appointments my faith in diagnosing this issue is a little shaky. More

by AlinaGonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DREW in service , Jorge "Jorch" Espinosa
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February 22, 2022

Courteous and knowledgeable staff; the complimentary car wash and coupon were great. Clean waiting room appreciated. More

by tkmilb
Recommend Dealer
Yes
Employees Worked With
Oscar Ortiz
Report | Print
Feb 22, 2022 -

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 22, 2022

I appreciated the assistance and honesty of the service provider who helped me when I brought my pilot in More

by jenperna77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure if his name
Report | Print
Feb 22, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 22, 2022

Good experience with people inside and out, very clean and well put together, had a few bumps in the road but all is good now we hope. More

by marcelinemarcy112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Lane
Report | Print
Feb 22, 2022 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 22, 2022

I always get Great service on my CR-V when I bring it in and I like that I get a veteran discount. Jorge was Really Great to work with in buying my wife a new HR-V. More

by blehne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa
Report | Print
Feb 23, 2022 -

Rapids Honda responded

Thank you for your very kind review. Jorge and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new HR-V! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 21, 2022

Have used the service department a couple of times and it has been a very good experience. The convenience of getting a ride to work has been nice. Last time it was going to take too long to get a ride, so More

by hawes_c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Feb 21, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 21, 2022

Every time I come into this dealership for service they are all very helpful and do not recommend anything that isn’t necessary More

by cindyzelazny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Sutherland
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Feb 21, 2022 -

Rapids Honda responded

Thank you! We appreciate your business, Cindy, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 21, 2022

Buying experience was great! Car had issues & service department could have done far more to correct the issue. Instead I was directed to a "make" specific dealer. My warranty as More

by nthent
Recommend Dealer
No
Employees Worked With
Kevin Schiltz, Jorge "Jorch" Espinosa, Chad Zastrow
Report | Print
Mar 10, 2022 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

February 20, 2022

As always, Chad was wonderful to work with. I have been working with Chad for a very long time. More

by pilotman
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Feb 20, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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