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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

February 20, 2022

It is always a good experience, and the convenience of shuttle service is the best More

by cmkanaventi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom, Chad Zastrow, Shawn Richter, Kristina Andriyesh
Feb 20, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 20, 2022

We have been treated wonderfully every time we go in. They are always accommodating on time and courteous with service. More

by trumpetim517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Travis Johnson
Feb 21, 2022 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 20, 2022

Great service! Everyone was great and I love my new Honda Civic Sport! Our salesman was laid back and honest. Enjoyed our experience! More

by Bridget LaBahn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Feb 21, 2022 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bridget, and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 20, 2022

I was very pleased with the courteousy shown by the service department. They were friendly and kind. More

by judy.svenddal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 21, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Judy, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 19, 2022

Kristina was great to work with, She worked hard to obtain answers to all of our questions and concerns. She stayed in touch and has followed up with us post purchase. More

by lehnen82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh
Feb 20, 2022 -

Rapids Honda responded

It's great to hear that Kristina was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 18, 2022

They take advantage of first time buyers. There were hidden costs in every single "add on" for the car. Tried calling back dozens of times but no one answered. Took them over a month for y ca More

by maxwell.schaller
Recommend Dealer
No
Employees Worked With
John Schuster
Mar 07, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We appreciate all customer feedback as it allows us to learn and make improvements. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Very kind and helpful staff! I have had experience with other dealerships and none of them compare to my experience at Rapids Honda. More

by mohammahdy9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Aida Lane
Feb 17, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Provides great service, information and friendly staff to work with! Always informative and willing to work with you. More

by bella_09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa
Feb 18, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

The process of getting our new vehicle was amazing! From inquiring online with Maddie, then buying with Roger, and paperwork with Joe, it was super smooth!! Marlin and the guys in service are amazing More

by Sam Mosher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pint, Katie Young, Roger Thomas, Maddie Campbell, Marlin Haney
Feb 18, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2022

Myles handled everything very well. He called several times to let me know the status of the delivery and see if I had any questions after we got the van home. More

by denisewebber33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Feb 18, 2022 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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