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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

February 15, 2022

The service was efficient and through! The staff explained the service provided well. Good coffee while waiting! More

by joan.overton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 16, 2022 -

Rapids Honda responded

Thank you, Joan, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 15, 2022

Pleasant to work with and very friendly. Our salesman was very willing to help us anyway he could. More

by nbmeyer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Feb 16, 2022 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 14, 2022

Good experience buying and the service department was great about getting me checked in quick and explaining everything. More

by mark.waldal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Lane
Feb 15, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you, Mark, for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 14, 2022

Always appreciate the professionalism and communication of the service staff. From making the appointment to paying the bill I felt well treated and respected. More

by jfink16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Feb 15, 2022 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 14, 2022

They're are hidden fees in required products that are not included in the price. They also don't allow for you to put money down to hold a vehicle. My vehicle was not detailed on the inside or the outside w More

by Snyder2010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Braun
Mar 03, 2022 -

Rapids Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

February 13, 2022

Work was done as promised on time. Service adviser made sure I was aware of additional work needed More

by philreichel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 14, 2022 -

Rapids Honda responded

Thank you so much, Phil, for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 13, 2022

Work was done on time, and all checks performed on the vehicle were explained nicely. Appreciated that vehicle was washed, too. More

by bobby4ranger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Kenneth Chan, Kristina Andriyesh
Feb 14, 2022 -

Rapids Honda responded

Thank you so much for your kind words, Bobby, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 13, 2022

I Love my local Honda dealer. They have great prices and I feel I can trust the work they do. I never feel like they are telling me I need work I don’t really need. When something needs work they explain ev More

by thompsonachristin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nelson
Feb 14, 2022 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 13, 2022

A week and a half ago, I had my car's Auto Butler application done at Rapids Honda. I think the service center did it this time because it was beautiful when I returned to pick it up. Thank you for m More

by Akosua
Recommend Dealer
Yes
Employees Worked With
Oscar Ortis
Feb 14, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 12, 2022

The customer service of the staff at Rapids Honda is always top notch. I've been dealing with Chad for years, and he always takes great care of me. More

by armst22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter, Marlin Haney
Feb 14, 2022 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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