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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

February 07, 2022

I receive excellent service each and every time! Shawn is always pleasant and very helpful. I will be back. More

by SHERRI_BERNDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Feb 07, 2022 -

Rapids Honda responded

Sherri, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Shawn, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 07, 2022

Excellent service! Before I could exit the car they were waiting to check me in, and add additional recommended services to our appointment. Even with the additional work the car was ready hours before expe More

by scottclarkd37
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Feb 07, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 07, 2022

Jake, my sales person was very thorough and professional very knowledgeable about the vehicle I was interested in. I wound up purchasing the ridgeline. One other person I need to mention is Alex, he answere More

by fidencio.rosales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun
Feb 08, 2022 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Jake and Alex here at Rapids Honda. Congratulations on your new Ridgeline! We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 07, 2022

Great people to work with Jake when above and beyond I would definitely go back and recommend this place More

by buffylabeau1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Jake Braun
Feb 08, 2022 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear that Jake and our team were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 07, 2022

Great customer service and very helpful. Visit was easy and I was out of there in about an hour. More

by kristinclark99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 08, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 06, 2022

Sellers good. Repairs disappointed me this time. When going to charge me, asked why, they said only get 2 free visits and thus was 3rd. After saying this car was new. Wrote wrong mileage asked to change More

by heidijolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson McCarthy
Feb 07, 2022 -

Rapids Honda responded

Heidi, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 06, 2022

I am dissatisfied that I was charged for a new battery for my 2019 Honda Odyssey. I was having several start up problems with my Odyssey and called Rapids Honda service department twice to describe the st More

by jimmytfoust
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Richter, Alexis Edwards
Feb 23, 2022 -

Rapids Honda responded

Thank you, James, for your business and this review. If you would like to discuss your visits further please don't hesitate to reach out to me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 06, 2022

Great place to deal with always accommodating & do excellent work. The people working there are awesome! More

by besward1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack S.
Feb 07, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 06, 2022

Drake was a pleasure to work with very knowledgeable! I would definitely recommend him! He knew exactly what I was looking for and didn’t give up until he found me the perfect car!! More

by husky13soccer8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Thomas
Feb 07, 2022 -

Rapids Honda responded

We are very happy to hear Drake provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 06, 2022

Great experience! Waiting time wasn’t that long. They checked in with you before making any changes to your car! More

by yerxiong15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Nelsen
Feb 07, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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