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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

January 13, 2022

I wasn’t allowed to use my second free oil change because I didn’t use it within a year. This felt like a petty technicality as I was offered two free oil changes and didn’t need the second one until 1 year More

by adamhaugeberg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Jan 30, 2022 -

Rapids Honda responded

Adam, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 12, 2022

Wonderful if you're buying a car, getting service done on it is definitely iffy. More

by justwantedanicecar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Edwards
Jan 12, 2022 -

Rapids Honda responded

Thank you for your review. While it's great to hear that you had a positive sales experience, we're sorry that you weren't happy with our service department. Please don't hesitate to reach out to us directly. Our goal is to make sure everyone who walks through the door leaves happy, and we'd like to see if we can turn this around for you. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 12, 2022

Great Service! Rapids Honda provided the service needed for my vehicle in a timely matter. More

by vmgomez16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 12, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 12, 2022

Very clean and pleasant Dealer. Personnel are very friendly and helpful all but vehicle cleanup. Needs to learn how to clean windows as well as COMPLETE vac and cleaning. Antifreeze level overlooked More

by Yorktown1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in your aswer dept when I called to make apptmt to see vehicle. Joel knows who it is he had her come down and meet me. Very pleasant and did an excellent job, Kevin Schiltz, Roy Lacey, Kristina Andriyesh, Joel Bringle
Jan 12, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 12, 2022 -

Yorktown1 responded

Thanks for your follow up. Like the total atmosphere of your dealership. Very pleasant and comforting. My wife also visited to pick up vehicle and noticed it is nothing like when we bought our 2018 Chev Equinox at Suburban. They are to corporate. your is rewarding for how you have staffed it. Only delt with a hand full but all very rewarding to your buisness. Keith

January 11, 2022

Rapids Honda always helps me out when I have questions about my vehicle and is quick when I need a service completed. More

by alyssabudion6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 11, 2022 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda, Alyssa! We appreciate you taking the time to leave us a fantastic five-star review. We're glad to hear that you always have a positive experience with our team. We look forward to having you as one of our valued customers for years to come. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2022

Drake did an excellent job understanding I was set on what I wanted. He covered the features for the CRV and we were able to come to a deal that I was happy with. This was followed by Kristina who also More

by kipl1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Drake Thomas
Jan 11, 2022 -

Rapids Honda responded

It's great to hear that Drake and Kristina were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 10, 2022

My sales person is very helpful and always has a solution whenever I have a problem with my car . His name is wade. More

by emily noyola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Jan 11, 2022 -

Rapids Honda responded

Emily, Thank you for taking the time to share your thoughts on working with Wade and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 10, 2022

They are always friendly. Go out of their way to be helpful. Timely service. I would definitely recommend them to my friends More

by mmlwcl2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember names. Everybody did a freat job
Jan 10, 2022 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 10, 2022

The customer service was good and the staff was helpful in taking care of my oil change. Would definitely go back. More

by sunsetlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun
Jan 11, 2022 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while your car was in for service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 10, 2022

Scott the new car manager was an xxxxxxx, there was no negotiation at all. It was NO NO NO and he even walked card out rudely and gave to me and said not going to waste your time or ours and walked away. More

by jcumler90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kristina Andriyesh
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