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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

December 16, 2021

Was told that I would receive free oil changes for a year from the date of my car purchase. When I went in to get one and was charged I was surprised. Never asked what oil I wanted, just given the expensive More

by love
Recommend Dealer
No
Employees Worked With
Roger Thomas
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Jan 02, 2022 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 16, 2021

Very disappointed in how this dealership handled the purchase of my vehicle. Will not recommend this dealership to anyone. Buyer beware of additional options added to your sale paperwork that you did no More

by TCE
Recommend Dealer
No
Employees Worked With
Roger Thomas
Report | Print
Jan 03, 2022 -

Rapids Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We appreciate you bringing it to our attention as we are always looking for ways to improve our service. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 16, 2021

Myles was a great guy he really helped me out alot and closed the deal. It feels like he was working for me instead of working against me. He can really understand any situation and to be honest I wasn't More

by jason.lee690
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Myles Van Den Boom, Jon Dahl
Report | Print
Dec 16, 2021 -

Rapids Honda responded

Jason, Thank you for taking the time to share your feedback with us. Myles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2021

Extremely dishonest. They tried to charge my wife an outrageous price and to convince her to get service that was not necessary. We will never return. More

by kooms21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Grantwit, Kevin Schiltz, Roy Lacey, Katie Young, Shawn Richter, Marlin Haney
Report | Print
Jan 01, 2022 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2021

On my last visit to Rapids Honda things didn’t go perfectly. Surprisingly it is when they earned my loyalty. Marlins insistence on making things right ensured me Rapids Honda is dedicated to their More

by arkmchl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
Dec 15, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2021

Fast and professional, mechanic clearly explained the issue and how to correct it. Waiting area is nice and clean. More

by cmosbo
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Vang
Report | Print
Dec 14, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2021

Roger was helpful in getting us in our new accord! We are pleased with our new car 🚗 😀 More

by rocknroll4ev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Roger Thomas
Report | Print
Dec 14, 2021 -

Rapids Honda responded

Thank you for your very kind review. Roger and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2021

I purchased a new vehicle. It was a good experience and I'm happy with the result. More

by dgood0481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Drake Thomas
Report | Print
Dec 14, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2021

We went in knowing what vehicle me and my Fiancée wanted. Katie and Jake worked fast and comfortably with us on getting our 2021 Honda Pilot Black Edition. Working out numbers with us as the vehicle was alre More

by MJVang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina, Katie Young, Jake Braun
Report | Print
Dec 15, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience working with Katie, Kristina and Jake here at Rapids Honda. We appreciate your business and hope to see you again soon! Congratulations on your new 2021 Honda Pilot Black Edition Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 13, 2021

Very helpful. As soon as I arrived someone was able to assist me and then even after returning I still had quick and Excellent service. More

by MonkeyDCaleb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Report | Print
Dec 13, 2021 -

Rapids Honda responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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