Rapids Honda

First time new car buyer, and came here since a family friend works there. Unfortunately, he wasn't there that day. Went in to test drive the new Civic sport, and came out with a brand new car. Hamdija w friend works there. Unfortunately, he wasn't there that day. Went in to test drive the new Civic sport, and came out with a brand new car. Hamdija was very friendly, but also very sales pushy to the point of feeling uncomfortable. All I wanted to do was test drive the car, and get a quote for pricing options to compare to other vehicles I was interested in, not purchase the same day. After my wife and I kept saying we need time to think things over, and just needed a day and pleading from H., he got his sales manager over and felt like I was backed into a corner, I couldn't say no. They wouldn't take no for an answer, they kept trying to have us take the car with us to do the rest of our errands. They also up charge for coating that's already on the car and you can't get it off. Am I happy with my car at the end of the day yes, but the experience makes me very uneasy and not sure if I'll ever buy a new car from Rapids. Since buying there's been no follow up from him. I've also already had to bring my car in for service due to a glitch, and the service advisor, Shawn, was not personable at all. He seem annoyed that I was there and I felt very rushed as well which doesn't help the experience. I'm not sure if I'll be contacted for routine maintenance intervals/ and auto butler applictions in the future or if I'm supposed to keep track of that myself. It might have been just me but overall I fell like I wasn't explained things very well on top of my experience makes me feel very uneasy. More

Everyone is always friendly, easy to deal with, and ensures I am completely content with how things were handled. ensures I am completely content with how things were handled. More

Great customer service and very friendly staff. This dealership is very clean and nice. And it's close to my home. dealership is very clean and nice. And it's close to my home. More

My experience at Rapid Honda and buying my brand new Civic was very pleasant and enjoyable. All the departments I had to deal with were all super great! My sales consultant was fabulous and we actually Civic was very pleasant and enjoyable. All the departments I had to deal with were all super great! My sales consultant was fabulous and we actually had a good time waiting for the paperwork to get done. More

Outstanding service during the sales process. I will definately be back for my next car. Jon was very knowledgeable and helpful throughout the process. definately be back for my next car. Jon was very knowledgeable and helpful throughout the process. More

Both Roger and Aida were great people to work with. We definitely buy there any cars in the future. definitely buy there any cars in the future. More

Very friendly, helpful and did everything I asked in a very professional and timely manner. Thanks! very professional and timely manner. Thanks! More

Sales and finance were extremely friendly and knowledgeable. They moved things along very quickly and smoothly! knowledgeable. They moved things along very quickly and smoothly! More

Friendly staff. Easy to work with, knowledgeable and they will do whatever it takes to help customers get what they need. They even offer extrasbthrough Rapids Honda that will help you maintain your vehicle will do whatever it takes to help customers get what they need. They even offer extrasbthrough Rapids Honda that will help you maintain your vehicle to help keep it in prestine condition and looking like as if it where new. I would highly recommend them to anyone. More

The employee who helped me was very personable and explained work to be done clearly. The work was done efficiently. explained work to be done clearly. The work was done efficiently. More