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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

December 01, 2021

I asked for the winter special, they did oil & filter but not the tire rotation More

by dfpbprice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Lacey
Report | Print
Dec 18, 2021 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 30, 2021

I appreciated Chad Zastrow going out of his way to apologize for the delay, very friendly service from Chad Zastrow. More

by Kevin_ng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
November 30, 2021

Excellent Customer Service, friendly employees and I will surely recommend friends to rapid Honda for purchase. More

by woilydia49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Report | Print
Nov 30, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2021

Very good experience having the car serviced. Will do so again when it is time for services More

by bmeyerc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Jorge "Jorch" Espinosa, Wade Gilbertson, Kenneth Chan, Joel Bringle, Kade Hemme
Report | Print
Nov 29, 2021 -

Rapids Honda responded

It has been a pleasure serving you. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2021

The service is good my experience with the dealership staff was great. Service package sold at purchase should include all scheduled service! Disappointing. More

by kernjaneen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Report | Print
Nov 30, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 29, 2021

My oil change and brake fluid did not take long at all. Great and cheery service! More

by crchandl33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Nov 29, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 28, 2021

They got me checked in on time and followed through with accurate timing to get me out on time too. Good experience More

by philreichel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith 5 Stars
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Nov 28, 2021 -

Rapids Honda responded

Phil, We are very happy to hear Lucas provided you with such a 5-star experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 28, 2021

This team is great! I had an issue with my display in the car and we didn’t know what it was but they looked into it and were able to determine what it was. Thanks you! More

by jaime.machin3
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Nov 29, 2021 -

Rapids Honda responded

Jaime, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 26, 2021

Work was done on time. Very professional service from service agent. Try to up sell way to much. More

by tom.vanvoorhis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Luu, Shawn Richter
Report | Print
Nov 27, 2021 -

Rapids Honda responded

Thank you so much for your feedback, Tom. We appreciate your business and hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 26, 2021

First service of my new vehicle. Quick, informative, friendly service tech, Lucas. No problems with the new vehicle so am good until next visit is required. More

by hedstrom.trio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Report | Print
Nov 26, 2021 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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