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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

November 19, 2021

Always knowledgeable and willing to help. Excellent service. Myles was amazing at helping us with our vehicle. More

by rgolon4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Report | Print
Nov 21, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Myles and the rest of our staff here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2021

Avoid this dealership like the plague. Dishonest sales people, terrible service team. They make promises (which are on the purchase agreement) and then make excuses why the work doesn't get performed. T More

by Avoid Rapids Honda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Young, Chad Zastrow
Report | Print
Dec 05, 2021 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit Business Marketing Manager (952) 207-7887 kgrantwit@rapidshonda.com

November 18, 2021

We love the new CRV, but we did not love the sales pressure. The service department is excellent! More

by mike.l.courtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Report | Print
Nov 18, 2021 -

Rapids Honda responded

Mike, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new CRV! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2021

Service was very fast ! Showed up 40 min for a oil change and they got me in right away. More

by s.witucki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Nov 19, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2021

Great service with quick turnaround time. The service rep that checks u in is super nice listens to what u have to say. More

by mletterman94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Nov 18, 2021 -

Rapids Honda responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 18, 2021

My service rep Chad Zastrow was and always is a great person to work with. The service he did for me was nothing short of excellent. More

by pilotman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Nov 19, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 17, 2021

Could not fix my problem on that visit but I said that in the future They should be able to More

by landborg.richard
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Report | Print
Nov 17, 2021 -

Rapids Honda responded

Thank you so much for your feedback, Richard. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team members. Please let us know if we can ever help you in the future. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 17, 2021

I went in for an oil change and had a leaking tire. The associates were friendly and handled my concerns well. More

by timlloyd19
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Nov 17, 2021 -

Rapids Honda responded

Thank you, Tim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2021

It is close to where I live and they caught a blown gasket during an oil change. More

by stcroixboy77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jake Braun
Report | Print
Nov 17, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Nov 17, 2021 -

stcroixboy77 responded

Thanks

November 16, 2021

Great professional service. Arrived at appointment time. Work was finished on time when promised. Nice experience! More

by jjnelson11
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Nov 17, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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