Rapids Honda

Excellent customer service had no problem making an appointment . Explained everything to me in terms I understood regarding the maintenance on my vehicle. Told my neighbor about them and she went th appointment . Explained everything to me in terms I understood regarding the maintenance on my vehicle. Told my neighbor about them and she went there and bought a car. More

Chad was wonderful! Super helpful made my experience go super smooth thank you Chad!!perfect super smooth thank you Chad!!perfect More

Very bad customer service I will never go back there neither me or any of my family members neither me or any of my family members More

Friendly staffKnowledge on each modelExplained each and Friendly staff Knowledge on each model Explained each and every questions Easy financial options Lot of options Friendly staff Knowledge on each model Explained each and every questions Easy financial options Lot of options More

Tried to trick or force us to purchase an expensive exterior care package. Very deceiving at first by slipping it in while presenting a monthly payment then when challenged they became defensive and i exterior care package. Very deceiving at first by slipping it in while presenting a monthly payment then when challenged they became defensive and insisted it was something that we just needed to pay for. Seemed very unethical to me. Quality of the civic purchased, 2013 with 100k miles, was less than I expected based upon the price. I understand Covid/supply issues however for being a Honda dealer, I feel they should have at least addressed the loud rattling noise when cold, broken under body panels and high fuel trim numbers. I not expecting a certified Honda but shame on me I guess. We will not return to Rapids Honda ever again. Hope this helps! More

Great customer service! I was thankful to have a car available for me to use while I mine was in service. available for me to use while I mine was in service. More

Is the best customer service I recommend to go there i love my car it is best ever love my car it is best ever More

I recently bought a car from this dealership and I had a great experience. Jonathon was my salesmen and he answered all of questions and was very respectful. great experience. Jonathon was my salesmen and he answered all of questions and was very respectful. More

I think your clear coat and windshield spray is akin to bait and switch. Had I known that you charged those prices, I would have tried to get a better price. The clear coat feels like sandpaper! Also, t bait and switch. Had I known that you charged those prices, I would have tried to get a better price. The clear coat feels like sandpaper! Also, the fob did not work and they said they couldn't fix it because you are not Nissan dealers. It would have been much more reasonable if you had had it fixed so I didn't have to worry about a possible extra $140 plus the $135 I paid. That could have been added to the price and not been noticed. Now when I get another coat of spray, I will have to figure out how to get a smooth coat like the cars on your show floor. I just got a call today (Nov 8, 2021) to come and sign the title. I will be in tomorrow to sign (Nov 9, 2021) More

Everyone we spoke to from the very beginning were very helpful and nice. They weren’t pushy, but were honest very helpful. helpful and nice. They weren’t pushy, but were honest very helpful. More