Rapids Honda

Convenient and easy to access. The staff is always pleasant. I like the way the drive in is set up. pleasant. I like the way the drive in is set up. More

Jon was very professional and friendly. He explained the ins and outs of the vehicle I was looking at and made sure the main features were highlighted during the test drive. I ended up purchasing the vehicl ins and outs of the vehicle I was looking at and made sure the main features were highlighted during the test drive. I ended up purchasing the vehicle from Jon and he made it an easy decision. More

Kade was great to work with. We were able to negotiate the trade in value of our accord the trade in value of our accord More

BE WARNED!!!!I did not make the purchase because of the BE WARNED!!!! I did not make the purchase because of the deceptive sales practices. My price of the Honda CRV Hybrid I was trying to purchase wa BE WARNED!!!! I did not make the purchase because of the deceptive sales practices. My price of the Honda CRV Hybrid I was trying to purchase was quoted to me over the phone at 33,185. I was told about a lifetime powertrain warranty included. I got to the dealership and was told that they do auto butler and 3M protection, Glass Protection service and all-season floor mats. I stated I did not want this service as it was not discussed with me prior. It was told to me that this is required on all of their vehicles. It is from a 3rd party vendor. 3m, Auto Butler and some glass company. It was applied to the car before I started to look at the paper work. They were going to charge me $1,400 for the items applied already. The full price for the 3rd party items was an additional $5,500. I told the manager and Jake the salesman that this was a deceptive sales practice. The sales manager told us what the definition of bait and switch was, so this is clearly not the first time they have heard this. I would hope that you would be able to look at this company for their deceptive sales practices. They are taking advantage of customers. I was told this was not an optional service, it must be included on every car or they will not sell it. It is an accessory from a 3rd party, not required by Honda. More

They were great and worked with us to make it a pleasant experience. Would recommend them to friends and family. experience. Would recommend them to friends and family. More

Marlin was very professional and friendly. He ensured that all of our concerns were addressed and that we were satisfied. that all of our concerns were addressed and that we were satisfied. More

Setting up an appointment was super easy, Kade, my salesperson, was informative and kind. I also had an extremely positive experience with Kristina during my paperwork. The environment was welcoming a salesperson, was informative and kind. I also had an extremely positive experience with Kristina during my paperwork. The environment was welcoming and the facility itself was nice. I would definitely recommend this dealership! More

Myles is helpful and is always willing to answer all the questions you ask him! questions you ask him! More

Had a great experience. Happy to be able to get my car the same day the same day More

The finance department is not transparent at all. I cancelled the warranty services and they were supposed to send the cancellation to easycare, and I was waiting for that. I waited a month and then st cancelled the warranty services and they were supposed to send the cancellation to easycare, and I was waiting for that. I waited a month and then started tracking it, called Honda Financial Services, they said they have not received the cancellations. Then I called easycare and they also said they have not received it. So I sent my copy to easycare and 1 week later it was approved and they sent it back to the dealer. But when I call the dealer, they do not give me any useful information about the status. All I hear is you have to wait 3/4 weeks. Easycare handled the cancellation in just one week. These guys at the dealer are not transparent, don’t give any information about the status of the cancellation. Really disappointed! More