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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

October 09, 2021

Quick and easy everything is explained and the staff is very friendly and helpful when it comes to keeping you informed on what is happening. With your vehicle More

by jwroten97
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Oct 09, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 09, 2021

Good buying experience! Helpful salesman who knew the product well and was willing to negotiate! We were able to take the care home the same night. More

by alicynstrege
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Kade Hemme
Report | Print
Oct 09, 2021 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 09, 2021

Fast and friendly customer service. Very informative about my vehicle and was done when expected More

by STACYTRONSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Oct 09, 2021 -

Rapids Honda responded

Thank you, Stacy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 08, 2021

I requested cancellation of warranty services. Signed the cancellation form and I was told that I will receive the credit within 4-6 weeks. After 5 weeks I contacted EZcare and they said they have not receiv More

by vj31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daren, Roy Lacey, Wade Gilbertson, Roger Thomas
Report | Print
Oct 27, 2021 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

October 08, 2021

This location is underwhelming. I have visited twice since it’s much closer to our home, but each time ended up at another Honda dealership. More

by Moose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Smith
Report | Print
Oct 25, 2021 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

October 08, 2021

Great customer service Kept me informed and explained Great customer service Kept me informed and explained what was needed Friendly staff Great location More

by suzannemartin1329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Report | Print
Oct 09, 2021 -

Rapids Honda responded

Thank you, Suzanne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2021

Great customer service and assistance when needed. Work was done in a timely manner, welldone. More

by stein1977.js
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Report | Print
Oct 07, 2021 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2021

Excellent service done promptly. Needed repairs were explained well and upcoming repairs were highlighted and discussed. More

by melvyl.antony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Report | Print
Oct 07, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. Lucas and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 05, 2021

The service was great, $93 dollars for oil change and tire rotation way to high. I will be taking my business some ware else More

by robert.johnson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know name
Report | Print
Oct 22, 2021 -

Rapids Honda responded

Robert, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 05, 2021

They were friendly, patient and accommodating.They were They were friendly, patient and accommodating. They were ready to help in all way. Thanks t More

by bridgetbill6587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Myles Van Den Boom
Report | Print
Oct 06, 2021 -

Rapids Honda responded

Bridget, It's great to hear that Jorge was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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