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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

October 01, 2021

Latest service was poor. Asked Service Manager to call me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job! More

by drcinps
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Smith great!, Wade Gilbertson, Marlin Haney
Report | Print
Oct 18, 2021 -

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 30, 2021

Nice explanation of service and respect for my time. Very pleased with my experience there More

by daskim1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Morules, Hamdija Mustafic
Report | Print
Oct 01, 2021 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 30, 2021

I came for service they did it by the time they appointed me, with good assistance More

by aliamme1996
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lucas
Report | Print
Sep 30, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 30, 2021

They did a great job. I love their customer service standards. It was greatly appreciated. More

by Kristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Ortiz
Report | Print
Oct 01, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review, Kristie! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2021

Easy to make the appointment and service was faster than what I prepared for. Excellent service above and beyond my expectations, fast and friendly. More

by mosesj157
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith was my SA; I give him 5stars ***** Wade sold me the CR-V., Wade Gilbertson
Report | Print
Sep 30, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2021

gave accurate service time and check back with updates. Very easy to approach and has candor with the outcomes. More

by wmyers55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Morules
Report | Print
Sep 29, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2021

Very good customer service. The employees are friendly and do a very good job with maintenance on my vehicle. More

by kenokekic95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
Sep 29, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 28, 2021

Very nice and friendly worked with us on buying vehicle, and out the door quick More

by markbertholf7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Thomas
Report | Print
Sep 28, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mark, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 28, 2021

Happy with service and service rep. Dealership should sell oil change packages. Just a suggestion. More

by terrylduy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Sep 29, 2021 -

Rapids Honda responded

Terry, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 28, 2021

Scoped to diagnose problem. Correct fix. Service and contacts were exceptional. We will be back. More

by JeanZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Ortiz
Report | Print
Sep 28, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts, Jean, about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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