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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

September 27, 2021

The weekly car wash is nice. The service department got my car washed even though I forgot to give them my key dongle. So far I haven't had any problems with my new Honda. Service has been very good f More

by jreed11665
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Chad Zastrow, Scott Andrews
Sep 27, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 27, 2021

quick check in and out, friendly service staff, work completed as promised with no concerns More

by jillpill777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 27, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Jill. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 27, 2021

I have been to many dealers over the years. And everyone knows and hates the dreaded auto negotiations at the car dealerships. My wife and I had two of the most polite and helpful sales people we have ever More

by mscountrylivingliving
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Lane 5 stars to her., Hamdija Mustafic
Sep 28, 2021 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 26, 2021

It was prompt and on time.Was notified of next items to It was prompt and on time. Was notified of next items to attend to on my future visit. More

by lanceb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 27, 2021 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 26, 2021

Great service from Scott and Logan! Thank you for helping us choose our new vehicle. More

by julls80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Scott Andrews, Logan Nelsen
Sep 27, 2021 -

Rapids Honda responded

Thank you so much for your kind words for Scott and Logan, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 25, 2021

Oscar Ortiz no communiction. Wasted 90 min on a 4 hour job Poor organization Poor management More

by valeriekay62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Khilans
Oct 09, 2021 -

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Lance Spah Service Director (952) 207-7800 lspah@rapidshonda.com

September 25, 2021

Very good customer service and salesman. I appreciate you guys thank you so much. Good luck More

by abdalahaafaa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Sep 25, 2021 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! We look forward to having you as one of our valued customers for years to come. Congratulations on your new purchase! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2021

Service went as smooth as it could possibly go! Even washed my civic when they were finished. Loved it! More

by CHRISLEONZAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Morules
Sep 25, 2021 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! Thank you for taking the time to leave us a five-star review! We truly appreciate the opportunity to do business with you, Chris. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2021

They welcomed us in and did everything that they can to make sure that we walk out with the car we like and giving us all the information we need. More

by leelai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Jon Dahl
Sep 23, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2021

Dealer service was very responsive after an engine shield came loose following an oil change at the dealer. Replaced the damaged shield quickly and at no charge. More

by bursaw4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 23, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience working with Chad here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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