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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

September 16, 2021

Hats off to the detail dept. I bought a 2018 CR-V and found that it had some kind of over spray on it and one of the detail employees spent over 3 hours working on it and he did a really nice job. I coul More

by Erwin Dargis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Sep 17, 2021 -

Rapids Honda responded

Erwin, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 15, 2021

Very willing to work with me to get the car I was looking for while staying in my budget! Very happy with my gently used "new" car! I love it so far! Thank you Rapids Honda! More

by amstende3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Joel Bringle, Scott Andrews
Sep 15, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 15, 2021

They were timely in getting the maintenance service completed. Very friendly and gave explained things. More

by katjestus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 15, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 15, 2021

I had a great experience. The service was great, the people were even better. Thank you. More

by lalagnolaurine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Sep 16, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 14, 2021

I bought a vehicle from this dealer, I ordered the rust proofing and all that good stuff, I have yet to be contacted about getting that done and it’s been weeks, the vehicle needs new brakes and tires that More

by rileymadden98
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Young, Hamdija Mustafic
Oct 01, 2021 -

Rapids Honda responded

Riley, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

September 13, 2021

I had my vehicle in for service. Chad is always so helpful. I shopped around on prices and Rapids Honda was very competitive. I'll be back. More

by bclark501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Sep 13, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Chad and our team were able to assist you and that you had such a positive experience. We hope you will visit us again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Great Customer Service! The service Staff were very Friend. They wer on time with my appointment. Service complete in a timely manner. More

by dfman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nordstrom, John Vang, Luke Khilans, Chase Hollenbeck, Andrew Nelson, Chris Lyles, Shawn Richter, Travis Johnson, Marlin Haney, Luke Knilans
Sep 13, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

I've got all of my questions answered Promptly And the service was phenomenal. Thank you Marlin. More

by vsschmitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin
Sep 13, 2021 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Marlin and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

I love the great customer service they have there and how they take their time to explain things More

by herleslie1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Andrews
Sep 13, 2021 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you, Leslie! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Myles was great! The customer service was impressive. I feel like everyone worked hard to meet my demands. More

by cmsara11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
Sep 14, 2021 -

Rapids Honda responded

Thank you so much for your kind words for Myles, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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