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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

September 13, 2021

Fast, friendly maintenance and service at very reasonable prices. I highly recommend Rapids Honda for Sales and Service! More

by jschuster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Grantwit, Kevin Schiltz, Roy Lacey, Katie Young, Shane Stegeman
Sep 13, 2021 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 12, 2021

Careless in finishing job order twice make me disappointed and not trust you anymore despite I was trustful in you from the beginning of my deal More

by MOHAMED85GAMIL58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlin Haney
Sep 29, 2021 -

Rapids Honda responded

We're sorry to hear about your experience, Mohamed, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

September 12, 2021

I had an amazing experience. I dropped my car off for an oil change and some other upkeep. Everyone was friendly and helpful! I will definitely keep coming here. More

by mluke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Morules
Sep 12, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 12, 2021

Everyone there are helpful and very friendly whenever i go there for service. They make sure i go home with my car without disappointments. Thank You More

by soniyakajol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
Sep 12, 2021 -

Rapids Honda responded

Thank you for your very kind review, Soniya. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 12, 2021

My car arrival was delayed by 2 weeks but Myles made sure to update me almost every day during those 2 weeks. He was even willing to drive over to the dealership on his day off if my car was arriving that da More

by kristina102000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Andriyesh, Myles Van Den Boom
Sep 12, 2021 -

Rapids Honda responded

Thank you, Kristina, for sharing your thoughts about your experience with Myles here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 12, 2021

Efficient employees who helped make my buying experience a good one. I am a first time Honda owner and am hoping for a great experience!! More

by bmguthrie9
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katie Young, Marlin Haney, Scott Andrews
Sep 13, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 11, 2021

Honda Coon Rapids ripped me off. I didn't get a fair deal of the 2021 Honda Pilot Black Edition. The sales consultant and sales manager were even so rude, unprofessional and refused to assist me when I raise More

by hwood14zr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Anderson - Sales Manager, Kade Hemme
Sep 28, 2021 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

September 11, 2021

The dealer was nice and clean. Friendly people. Jon Dahl was awesome to work with. Explained how to use the features in the car and was very helpful. Made me feel welcome there and was one of the main reaso More

by zee_yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jon Dahl
Sep 11, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Jon had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 10, 2021

They took my last minute call for an oil change and got me in right away and got me out quickly. Very professional and well run More

by philreichel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Sep 10, 2021 -

Rapids Honda responded

Thank you for sharing your review, Phil! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 09, 2021

Great service. Tell you when things are needed to be change or fix. I like the fact that they will watch your car for you. More

by Mai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Sep 09, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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