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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

September 09, 2021

Oscar Ortiz was extremely helpful and polite. He answered all my questions perfectly and was super nice. I had an oil change on my leased Honda Civic. It was very fast and efficient. More

by meliablomberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Ortiz
Sep 09, 2021 -

Rapids Honda responded

Melia, Thank you so much for taking the time to share your feedback with us. Oscar and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 09, 2021

Was able to test drive both cars of interest and went home with a new car. Received great service and the staff was friendly. Loving the new car so far! More

by yeng vang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Sep 09, 2021 -

Rapids Honda responded

Yeng, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 09, 2021

Great experience I I I I I I I I I I I I I I I I I I I I I I I More

by jabrgess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Joel Bringle
Sep 09, 2021 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 09, 2021

Great experience purchasing a new Honda Pilot with Roger in Coon Rapids. Would recommend to anyone. Love the new wheels too! Nice job everyone and thank you. More

by drew.nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Katie Young, Roger Thomas
Sep 09, 2021 -

Rapids Honda responded

Drew, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Honda Pilot! Roger and our team here at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

Always helpful. Staff is great! Can’t complain about anything. We have purchased Honda’s over several years and they are reliable and so do not see a reason to change! More

by ERSandy
Recommend Dealer
Yes
Employees Worked With
John Vang, Chad Zastrow, Kenneth Chan, Shawn Richter
Sep 08, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

So far, so good. Gave me a test drive and sold me a car. Price was about what I expected as the availability of new cars is limited due to the "chip" shortage. Car works fine, but that I expected from a More

by jreed11665
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Scott Andrews
Sep 08, 2021 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

Rapids Honda was great and worked with me to get me everything I needed. I would definitely recommend Rapids Honda to friends and family. Thank you. More

by whiterl02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Braun, Marlin Haney
Sep 08, 2021 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

The dealership has been reactive in aligning the outstanding products that were purchased and needed to be scheduled. They were timely and done with great customer services and my satisfaction. More

by Carrie m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Sep 08, 2021 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 08, 2021

Absolute shambles and inept. From the salesman lying to me about the features and extras the car had, to the the finance team completely messing up my paperwork, i had to return 3 times to sign documents t More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kade Hemme
Sep 22, 2021 -

Rapids Honda responded

Dave, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

Sep 22, 2021 -

Dave responded

David Gordon 612-202-2999 totogordon@comcast.net

September 07, 2021

The staff is helpful and resourceful. 10/10 would recommend. Team was able to work around roadblocks. Staff was respectful of time and diligent on follow up. More

by katieroseangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Bringle
Sep 08, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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