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Rapids Honda

Coon Rapids, MN

Overview
Reviews
Vehicles
3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

June 04, 2022

Myles is an excellent salesperson. He was so kind and helpful! Bob made the finance process so easy! I love my new CRV and couldn’t be happier. More

by Anita Wiener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Myles Van Den Boom, Bob Wiener
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Thank you, Anita! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

Very happy with sales service! Only setback was getting the car detailed on time. However, it was incredibly busy and they did a great detail job on the car. Worth the extra tim More

by jen.arens.2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas
Report | Print
Jun 03, 2022 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Jen. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

My experience at Rapid Honda was great! Hamdija was helpful, knowledgeable and professional throughout the whole process. More

by ajohnst15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamdija Mustafic
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hamdija and our team met your expectations. Thank you again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 03, 2022

This was not a good experience. I felt like I was not listened to and too much pressure from the salesman and I felt things were not explained as to the extra costs and feel I was l More

by draekraft
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Roy Lacey, Roger Thomas
Report | Print
Jun 09, 2022 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jun 09, 2022 -

draekraft responded

Since you asked again, iwill let you know what would be more fair on the pricing of this car .to me.. I am not expecting that anything will happen, but I do feel like I've been charged for things are not right,. The largess charge is the fee or as stated on the invoice the HD accessories, of $1,500 for the increase of the car expense, as the finance person explained it. I bought this car in May, I was told that it's gone up $500 in June. This should not have anything to do with the car I got. I wish I would have had the Manufactures suggested Retail Price. of $28,580 shown to me when I asked for it. Roger Thomas just said it's 29,000. I feel I already paid $420 more just by being told it was $29,000. I did not need Low Jack, Diamond Fusion and Auto Butler one time use of $499. I talked to RogerThomas early on the day after I bought the car and was told everything was already put on the car and I could not cancel those extras.. I am wondering if it was on this car before I even bought it. I was in the shop, yesterday, to pick up my license plates. I talked to the finance person so I feel nothing will be done about the extra $1,500 that was charged for no real reason other than for this dealer to make more money. I told Roger Thomas that he was a good salesman after I bought what I did. He took it as a compliment, it was not meant that way.

June 02, 2022

Great experience, jon and team was very helpful in purchasing a vehicle and helped after the purchase was done as well. More

by clarabera123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jon Dahl, Hamdija Mustafic
Report | Print
Jun 02, 2022 -

Rapids Honda responded

We are very happy to hear Jon and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 02, 2022

Fast scheduling, knowledgeable about service and maintenance. Clean building and always a free car wash. More

by ccprecc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Report | Print
Jun 02, 2022 -

Rapids Honda responded

We appreciate your business and our team looks forward to serving you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 02, 2022

Great service, l was able to get a rental car and my car was fixed. More

by cnyantika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Report | Print
Jun 02, 2022 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. Shawn and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 02, 2022

Took 2 hours and 40 minutes to do an oil change and simple tire rotation. Not going back! Had an appointment, and said we'll get you in an out in a hour. More

by tedncal2
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Zastrow, Shawn Richter
Report | Print
Jun 06, 2022 -

Rapids Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2022

Rapid Honda is a very good place to buy and get your car service They have great warranties on their vehicles More

by freddieluster18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson McCarthy
Report | Print
Jun 02, 2022 -

Rapids Honda responded

Freddie, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dawson, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 01, 2022

Will not recommend this dealership to anyone. Extremely frustrated with the dealer, pulled our credit and tried to force their financing even though we said we were already approved through our More

by Justinenlund
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Thomas
Report | Print
Jun 05, 2022 -

Rapids Honda responded

Justin, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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