
Rapids Honda
Coon Rapids, MN
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I wasn't going to respond since my experience wasn't a good one but I keep getting feedback requests. So here you go. I stopped by for a comp oil change. Following the oil change I drove about three miles good one but I keep getting feedback requests. So here you go. I stopped by for a comp oil change. Following the oil change I drove about three miles and the oil light came on. Brought the unit back and was told that the oil filter gasket was torn. If the gasket was damaged it should have been detected. Strangely enough a guy in the waiting room asked what had happened and he said the exact same thing happened to him. Fortunately no vehicle damage had occurred but the tech indicated that almost all of the oil had drained out. With this experience it's safe to say I won't be back for my second comp oil change or any other service. Hopefully the requests for my feedback will stop now. More
Went to Richfield Honda for better services and better communication the offers wernt properly demonstrated to a buyer especially to a previous Honda buyer from rapids communication the offers wernt properly demonstrated to a buyer especially to a previous Honda buyer from rapids More
Great, fast and friendly service, kept me up to date with the progress on vehicle repairs. Overall I am very satisfied with the service at the visit. the progress on vehicle repairs. Overall I am very satisfied with the service at the visit. More
It was great that they reminded me of my upcoming service (that I had forgotten about) and we're helpful and made it up a pleasurable experience. (that I had forgotten about) and we're helpful and made it up a pleasurable experience. More
Friendly and Quick. From the moment I entered the building to closing out on the deal, Jorge was amazing. He listened to my needs and provided his opinion and helped me assess my options. It never fe building to closing out on the deal, Jorge was amazing. He listened to my needs and provided his opinion and helped me assess my options. It never felt like he was trying to sell too much and felt like as if he was shopping for himself; which allowed me to more trusting towards him and his opinions. This helped in the overall process of buying new car seamless and quick More
Great service and great company. The people that work upfront very friendly and always willing to help with whatever you need. Would definitly recommend to people. upfront very friendly and always willing to help with whatever you need. Would definitly recommend to people. More
It was really a great experience buying my new CRV at this dealership. Sales person was customer centric and helpful through out the process. Very friendly and informative staff! this dealership. Sales person was customer centric and helpful through out the process. Very friendly and informative staff! More
We had a pleasant experience and will most likely be switching service iver to this dealership for future needs. Would like information on multiple purchase oul changes at a discounted rate. Where you p switching service iver to this dealership for future needs. Would like information on multiple purchase oul changes at a discounted rate. Where you pre pay for a bundle and use when needed. More