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Rapids Honda
Coon Rapids, MN
2,679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,679 reviews
September 01, 2021
Service department was helpful.Had a problem with oil Service department was helpful. Had a problem with oil change that I had to return to the dealership to rectify. Finished the issue promptly and com Service department was helpful. Had a problem with oil change that I had to return to the dealership to rectify. Finished the issue promptly and completely More
by mglitwin5
Verified CustomerEmployees Worked With
Lucas Smith , Jake Braun
September 01, 2021
Rodger was very easy to work with did a great job of explaining everything about the Passport. Along with all aspects of leasing a car form Honda. explaining everything about the Passport. Along with all aspects of leasing a car form Honda. More
by djprototech
Employees Worked With
Roger Thomas
August 31, 2021
My Sales person was excellent. The paperwork person and service are lacking. Detailing did not get done. They tried to have me sign to agree to auto sales calls on my phone. Paperwork was not done corre service are lacking. Detailing did not get done. They tried to have me sign to agree to auto sales calls on my phone. Paperwork was not done correctly - I had to make a special trip for that. More
by kimsie711
Employees Worked With
Myles Van Den Boom, Marlin Haney
August 30, 2021
The last 2 times I have brought my vehicle in to be serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to serviced, they have said it would be ready in 1-2 days but it hasn’t been ready for 5-6 days. And advisers never call to give me an update, I have to call and ask where my vehicle is. I understand parts are challenging to come by during this pandemic but this is more than a parts issue. Both times I have spent a considerable amount of money and never have I been offered a free rental as a convenience nor have I been treated as a valued customer. I have spent upwards of $3,000 this year at your dealership alone. Going to start bringing my vehicle in to Buerkle Honda. More
by ntointon
Employees Worked With
First time I had Marlin, second time I had Cesar and I think Luke., Cesar Morules, Marlin Haney, Luke Knilans
August 30, 2021
Very accommodating and pleasant to work with and answered all my questions. Car came on time and they made sure everything was ready to go and detailing was spotless. all my questions. Car came on time and they made sure everything was ready to go and detailing was spotless. More
by codyfusenig
Employees Worked With
Katie Young, Myles Van Den Boom
August 29, 2021
Great service and worked with me to get into my desired vehicle at a workable price. I would recommend. Jake was courteous and a true professional. vehicle at a workable price. I would recommend. Jake was courteous and a true professional. More
by andrea.jackley
Employees Worked With
Jake Braun
August 29, 2021
I had a great experience at this dealership. The job got done fast and efficiently with great customer service! I would definitely come back again! done fast and efficiently with great customer service! I would definitely come back again! More
by lindseylaubach22
Employees Worked With
Chad Zastrow, Chad Zastrow
August 27, 2021
I will never return to Rapids Honda. Worst service ever. They charged me 100.00 and told me gas cap was not on tight. My AWD light was on so returned and and was told it was a sensor. They said they would c They charged me 100.00 and told me gas cap was not on tight. My AWD light was on so returned and and was told it was a sensor. They said they would check to see if it was covered by my extended warranty. They got back to me 3 days later and said it was covered by lifetime power train and that I would have to take back to where I bought it to have the work done. So glad because I took it to Richfield/Bloomington Honda and had the best service ever and a correct diagnosis. It was covered by my extended warranty and I even got a rental car at no charge while they did the wok! More
by cdawson2122
Employees Worked With
Chad Zastrow, Shawn Richter
