Rapids Honda

Flew up there from out of state. Bottom of car has pretty severe corrosion. Honest salesman would have disclosed this. Stay away from this place. severe corrosion. Honest salesman would have disclosed this. Stay away from this place. More

Rapids Honda goes above and beyond when it comes to customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your ve customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your vehicle in for all your service needs. More

I will never return to Rapids Honda. Worst service ever. They charged me 100.00 and told me gas cap was not on tight. My AWD light was on so returned and and was told it was a sensor. They said they would c They charged me 100.00 and told me gas cap was not on tight. My AWD light was on so returned and and was told it was a sensor. They said they would check to see if it was covered by my extended warranty. They got back to me 3 days later and said it was covered by lifetime power train and that I would have to take back to where I bought it to have the work done. So glad because I took it to Richfield/Bloomington Honda and had the best service ever and a correct diagnosis. It was covered by my extended warranty and I even got a rental car at no charge while they did the wok! More

Very pleasant shopping experience with our family. Knowledgeable and friendly staff. Logan was extremely helpful and took care of our needs. He's the best! Knowledgeable and friendly staff. Logan was extremely helpful and took care of our needs. He's the best! More

Poor customer service from the moment I purchased my vehicle from this dealership that has led to nothing but headaches and regrets. A simple repair on that same vehicle led to three trips in and a thre vehicle from this dealership that has led to nothing but headaches and regrets. A simple repair on that same vehicle led to three trips in and a three week wait while they figured out a parts issue. I had to follow up multiple times after being told I would be notified of updates only to hear nothing for days. More

All the staff is super friendly. Service is fast. They inform you of needed service and offer options, recommend time frames to get the work done. inform you of needed service and offer options, recommend time frames to get the work done. More

Shawn Richter is always very helpful and informative. He ordered me Lyft ride from and back to the dealership to pick up my car. I appreciate is kindness. ordered me Lyft ride from and back to the dealership to pick up my car. I appreciate is kindness. More

Very courteous and prompt! They completed the work quickly and even washed my car when they were finished servicing it. The little details make a good impression. quickly and even washed my car when they were finished servicing it. The little details make a good impression. More

Promise big , deliver small describes this dealership. Was told floor mats and undercoating included. They reneged on the undercoating sending me a check instead. Floor mats were made available 2 months a Was told floor mats and undercoating included. They reneged on the undercoating sending me a check instead. Floor mats were made available 2 months after purchase. The free oil changes they threw in were a curse since Honda techs dont know how to lift a 2010 Raptor on the hoist and damaged my running boards and left the drain plug loose on my truck. I dont even want to return for the second free oil change. More

Plate haven't arrived to my house after 7 days in the dealer's desk. No after sales call. Too pushy for after market staff. $125 dealer fee! dealer's desk. No after sales call. Too pushy for after market staff. $125 dealer fee! More