Rapids Honda

Poor customer service from the moment I purchased my vehicle from this dealership that has led to nothing but headaches and regrets. A simple repair on that same vehicle led to three trips in and a thre vehicle from this dealership that has led to nothing but headaches and regrets. A simple repair on that same vehicle led to three trips in and a three week wait while they figured out a parts issue. I had to follow up multiple times after being told I would be notified of updates only to hear nothing for days. More

Rapids Honda goes above and beyond when it comes to customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your ve customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your vehicle in for all your service needs. More

Plate haven't arrived to my house after 7 days in the dealer's desk. No after sales call. Too pushy for after market staff. $125 dealer fee! dealer's desk. No after sales call. Too pushy for after market staff. $125 dealer fee! More

Very courteous and prompt! They completed the work quickly and even washed my car when they were finished servicing it. The little details make a good impression. quickly and even washed my car when they were finished servicing it. The little details make a good impression. More

All the staff is super friendly. Service is fast. They inform you of needed service and offer options, recommend time frames to get the work done. inform you of needed service and offer options, recommend time frames to get the work done. More

Promise big , deliver small describes this dealership. Was told floor mats and undercoating included. They reneged on the undercoating sending me a check instead. Floor mats were made available 2 months a Was told floor mats and undercoating included. They reneged on the undercoating sending me a check instead. Floor mats were made available 2 months after purchase. The free oil changes they threw in were a curse since Honda techs dont know how to lift a 2010 Raptor on the hoist and damaged my running boards and left the drain plug loose on my truck. I dont even want to return for the second free oil change. More

Very pleasant shopping experience with our family. Knowledgeable and friendly staff. Logan was extremely helpful and took care of our needs. He's the best! Knowledgeable and friendly staff. Logan was extremely helpful and took care of our needs. He's the best! More

Nice people and they answer any question you have! Easy to work with and they get the service done quickly. Highly recommend bringing your car to thier shop to work with and they get the service done quickly. Highly recommend bringing your car to thier shop More

Yesterday we bought pre-owned 2010 Ford Edge SEL & couldn’t be more happier to work with Kade ! The SUV is in EXCELLENT condition & Kade made the negotiation process simple & fast. When Im ready to ge couldn’t be more happier to work with Kade ! The SUV is in EXCELLENT condition & Kade made the negotiation process simple & fast. When Im ready to get rid of my daily commute Nissan Altima, I’ll get newer Honda, & for sure to contact Kade for negotiation. We’re very happy with this Ford Edge for our 17 yrs old son. Thanks Kade ! More

Shawn Richter is always very helpful and informative. He ordered me Lyft ride from and back to the dealership to pick up my car. I appreciate is kindness. ordered me Lyft ride from and back to the dealership to pick up my car. I appreciate is kindness. More