Rapids Honda

We had a great experience at Rapids Honda, very friendly staff and Logan was very helpful and courteous in locating the vehicle we were looking for. Great service throughout the whole process. staff and Logan was very helpful and courteous in locating the vehicle we were looking for. Great service throughout the whole process. More

Joel was great! He was very professional and fun. Exactly the person we wanted to help us find our vehicle. Huge thank you to Joel. the person we wanted to help us find our vehicle. Huge thank you to Joel. More

Everyone at Rapids Honda in Coon Rapids is so nice and professional. Great service always! Oil change and tire rotation in less than an hour time. professional. Great service always! Oil change and tire rotation in less than an hour time. More

Slow getting the work done due to shortage of help. The service department gentleman was awesome.(Don't remember his name) Great customer service! He made everything all right! this appointment was for service department gentleman was awesome.(Don't remember his name) Great customer service! He made everything all right! this appointment was for maintenance (Oil change not purchase) More

Good service, good jobs, good experience, good time frame, goods shuttle, good people, good management, good greater, good parts, good labor, good warranty, good place. frame, goods shuttle, good people, good management, good greater, good parts, good labor, good warranty, good place. More

Lucas Smith greeted me immediately when I pulled in. He was informative and courteous. My vehicle was completed in a timely fashion. Everything seems to be working well. I give Lucas 5 stars. His name is was informative and courteous. My vehicle was completed in a timely fashion. Everything seems to be working well. I give Lucas 5 stars. His name is not on the list below, but I wrote him in. Also, whomever drove my car to the lot where I retrieved it left me a present: a really, really bad rotten egg fart in the car. I opened all the windows and drove and it dissipated really fast. It was a very funny story to tell More

over priced basic oil change didn't even get the free car wash and again the tech forgot to reset the oil life on the gage cluster. This is more than likely the last time i get my oil changed here or anythin wash and again the tech forgot to reset the oil life on the gage cluster. This is more than likely the last time i get my oil changed here or anything done More

Checking my car in was easy; what I was told to expect is exactly what I got - a job well-done with friendly and profession service! exactly what I got - a job well-done with friendly and profession service! More

Everyone involved in the process was very friendly and helpful, especially Aida, who was the one who sold me the car I now own. Would 100% recommend going to this dealership if you're looking to get a Hon helpful, especially Aida, who was the one who sold me the car I now own. Would 100% recommend going to this dealership if you're looking to get a Honda! More

When I bought the car I was promised 2 free oil changes. I went in for my second oil change on August 4. I was informed that I had to use the oil changes within one year of my purchase, and they would not I went in for my second oil change on August 4. I was informed that I had to use the oil changes within one year of my purchase, and they would not give me my second oil change. When I bought the car, no one mentioned that there was a time limit on the oil changes. I asked to talk to the service manager, and I was told that he was in a meeting. Since my auto service was supposed to take several hours, I asked the person at the service desk to have the manager talk to me before my car was finished. He never came to the waiting area to talk to me. I decided that I wasn't going to make a big deal out of their lack of customer service. Then I received an email asking for a review of their service. I filled out the review with a poor rating. I received a call from their service manager within 20 minutes. He listened to my complaint and said, " I need to get more information, I will call you back." The manager still hasn't called back, but they sent a second email asking for another rating. I am not impressed with their service or customer relations. I would recommend finding another dealership to buy a car from. More