Rapids Honda

Everyone involved in the process was very friendly and helpful, especially Aida, who was the one who sold me the car I now own. Would 100% recommend going to this dealership if you're looking to get a Hon helpful, especially Aida, who was the one who sold me the car I now own. Would 100% recommend going to this dealership if you're looking to get a Honda! More

Overall not a plesant experience.. The salesman was very Overall not a plesant experience.. The salesman was very pushy and your typical "used car salesman" and didn't know anything about the pickup I was Overall not a plesant experience.. The salesman was very pushy and your typical "used car salesman" and didn't know anything about the pickup I was trying to buy. They had hidden charges , ex. A paint protection plan that was ALREADY APPLIED that they make you pay an extra 399 for. The vehicle was advertised with a lifetime powertrain warranty, but when I got there they told me I would have to pay extra for it because the vehicle was 300 miles over their limit for the lifetime warranty.. Salesman made me go talk to mechanics in the shop to barrow tools to take my old license plates off. I will say the young lady that did the financial part was very pleasant. Overall I would not recommend this dealership or do business with them again. More

Your $1159 add on of Auto Butler and Diamon should be a customer choice. Although it is on your website it’s deceiving to most buyers customer choice. Although it is on your website it’s deceiving to most buyers More

When I bought the car I was promised 2 free oil changes. I went in for my second oil change on August 4. I was informed that I had to use the oil changes within one year of my purchase, and they would not I went in for my second oil change on August 4. I was informed that I had to use the oil changes within one year of my purchase, and they would not give me my second oil change. When I bought the car, no one mentioned that there was a time limit on the oil changes. I asked to talk to the service manager, and I was told that he was in a meeting. Since my auto service was supposed to take several hours, I asked the person at the service desk to have the manager talk to me before my car was finished. He never came to the waiting area to talk to me. I decided that I wasn't going to make a big deal out of their lack of customer service. Then I received an email asking for a review of their service. I filled out the review with a poor rating. I received a call from their service manager within 20 minutes. He listened to my complaint and said, " I need to get more information, I will call you back." The manager still hasn't called back, but they sent a second email asking for another rating. I am not impressed with their service or customer relations. I would recommend finding another dealership to buy a car from. More

Chad was great to work with! He is a great asset to have at Honda! Very great at his job and customer service and detailed. at Honda! Very great at his job and customer service and detailed. More

Rapids Honda does all of our service work and we have been very pleased with the quality and speed. Chad Zastrow always keeps us will informed and full explains the work being informed. been very pleased with the quality and speed. Chad Zastrow always keeps us will informed and full explains the work being informed. More

It was a very smooth process. Shawn was friendly & very helpful. Great dealership to work with. Great people & great work ethic. Friendly faces. Always honest. helpful. Great dealership to work with. Great people & great work ethic. Friendly faces. Always honest. More

Took care of all the issues with my vehicle. Was able to get my vehicle back by the end of day. Definitely would recommend again! get my vehicle back by the end of day. Definitely would recommend again! More

Everyone at Rapids Honda was great. Wade was friendly, knowledgeable and listened carefully to what We were looking for and what we needed in a car. knowledgeable and listened carefully to what We were looking for and what we needed in a car. More