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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

August 12, 2021

It was a very smooth process. Shawn was friendly & very helpful. Great dealership to work with. Great people & great work ethic. Friendly faces. Always honest. More

by dusty8015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Aug 12, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Shawn was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2021

Rapids Honda does all of our service work and we have been very pleased with the quality and speed. Chad Zastrow always keeps us will informed and full explains the work being informed. More

by RG.HANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 12, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. Chad and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2021

Overall not a plesant experience.. The salesman was very Overall not a plesant experience.. The salesman was very pushy and your typical "used car salesman" and didn't know anything about the pickup I was More

by F-150
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Thomas, Kristina Andriyesh
Aug 29, 2021 -

Rapids Honda responded

Thank you for this feedback. We're very sorry that you didn't have the best experience at our dealership. If you decide you'd like to discuss things further, please reach out to us at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2021

Chad was great to work with! He is a great asset to have at Honda! Very great at his job and customer service and detailed. More

by misschiathao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 12, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Chad and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 12, 2021

Your $1159 add on of Auto Butler and Diamon should be a customer choice. Although it is on your website it’s deceiving to most buyers More

by lgiese69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Lacey, Wade Gilbertson, Maddie Campbell, Kristina Andriyesh
Aug 29, 2021 -

Rapids Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. We hope to connect with you soon to discuss this in more detail. Thank you! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Aug 30, 2021 -

lgiese69 responded

Is this another computer generated response? I told Wade I wanted absolute no addons to the vehicle yet they still tried slipping the almost $1200 through the cracks. How about some of that money back? Do you try doing that to all your customers?

August 11, 2021

Joel was attentive to working within our budget. He was thorough and patient. I love my new CVR and all the new safety features. Thanks, Honda! More

by carmaochu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kristina Andriyesh, Marlin Haney, Joel Bringle
Aug 11, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2021

sales added a service contract to price when I asked them not to. I did not see it on the final tally sheet until after I went home. I did not sign the individual service contract signature sheet, but I did More

by TimBetty7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman, Marlin Haney, Kade Hemme
August 11, 2021

Everyone at Rapids Honda was great. Wade was friendly, knowledgeable and listened carefully to what We were looking for and what we needed in a car. More

by davidcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson
Aug 11, 2021 -

Rapids Honda responded

David, Thank you so much for your wonderful review! We are thrilled that Wade had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2021

Sales staff was 5 stars.Financial was 4 stars,.Building Sales staff was 5 stars. Financial was 4 stars, .Building / atmosphere were 5 stars. We appreciated that Rapids Honda stored our new CRV while ou More

by jskretchmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jorge "Jorch" Espinosa, Kristina Andriyesh, Joel Bringle, Scott Andrews
Aug 11, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new CRV, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 11, 2021

Took care of all the issues with my vehicle. Was able to get my vehicle back by the end of day. Definitely would recommend again! More

by jcjbeatleboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa
Aug 12, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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