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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

August 06, 2021

I had my Honda Accord serviced at Rapids and they did a great job!! Chad Zastrow was my service advisor and he promptly checked me in, kept me informed of progress and explained the repair. Chad was aweso More

by RG.HANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 07, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 06, 2021

Very kind and made me feel satisfied with my decision. Great service, efficient communication and a really easy way to get a mortgage with lots of help and support to get the right deal. More

by robert.sims21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kristina Andriyesh
Aug 07, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 06, 2021

We purchased a new vehicle at Rapids Honda. The salesman was very helpful in guiding us to purchase the appropriate vehicle for our needs (and wants). The financing was timely and we were on our way. The More

by CEAL2987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Aug 07, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

Fast, courteous, on-time service with the customer needs and timelines in mind. Easy to make an appointment that met my schedule and service that didn't hold me up. More

by jgerdes001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Aug 05, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

Was very pleased with the quality of vehicle on hand. The sales people were great to deal with and the financing department went above and beyond to get me the payment that fit best. Class 1 all the way More

by jntshouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young
Aug 05, 2021 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that Katie had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

BEST CUSTOMER SERVICE EVER!! I feel completely taken BEST CUSTOMER SERVICE EVER!! I feel completely taken care of every time need to bring my car in for maintenance. I recommend Rapids Honda to everyon More

by km.madden2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Spah , Shawn Richter
Aug 05, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

So far I worked with all different service advisors and they were all great. Shoutouts to service technicians too. I totally forgot their names. Will recognize them next time ☺️ More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke “Smith” from service advisor. , Chad Zastrow, Shawn Richter
Aug 05, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

Great service compared to my previous experience improve on services and customer experience including checking if they got points they can use or coupons available More

by raasmoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 05, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

Luke helped me. He kept me informed what was happening and when my car was done. He gave great customer service. He called to discuss a fluid change that I would need in the near future and wasnt pushy ab More

by nabosachs03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Knilans
Aug 05, 2021 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 05, 2021

My experience was pretty smooth for purchasing my new Honda Pilot and selling my used vehicle. This is my first time owning a Honda and I pleased with the outcome. More

by jessbrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Saren
Aug 05, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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