Ray Catena Lexus of Freehold
Freehold, NJ
Filter Reviews by Keyword
By Type
1,139 Reviews of Ray Catena Lexus of Freehold
To all: I have purchased 4 Lexus RX vehiches from To all: I have purchased 4 Lexus RX vehiches from Bernard @ Ray Catena Lexus to date. Repeat business is proof in and of itself. This time I deci To all: I have purchased 4 Lexus RX vehiches from Bernard @ Ray Catena Lexus to date. Repeat business is proof in and of itself. This time I decided to purchase a "Certified" RX 350 b/c my last 2004 RX 330 went 330K miles before it went to it's resting place. I continue to recomend Lexus, the dealership Ray Catena for all services provided and Bernard Trembley for being professional and a pleasure to deal with. Greg P More
After visiting numerous dealerships (Audi, BMW, Acura, and 2 other Lexus dealerships), I was extremely impressed with this particular dealership (Ray Catena lexus in Freehold). The other dealerships gave and 2 other Lexus dealerships), I was extremely impressed with this particular dealership (Ray Catena lexus in Freehold). The other dealerships gave the usual feeling of trying to make an immediate sale, downplaying my other car options, and really just making it seem as if I had to by the car at that time, if not the offer would not stand. After visiting Ray Catena and dealing with Ed, I was smiling the entire weekend (and I hadn't even made the purchase yet). They were extremely welcoming, very professional, honest and upfront about everything, and have been very supportive even after we already closed the sale. Ed was one of the most honest car salesmen I've ever met, more of a friend looking to help you rather than pushing you to purchase the vehicle. He kept telling me to take my time, and that I could always come back and he would be more than happy to help me. Everything he said that would be the case, ended up to be the case, and they went above and beyond making sure I was comfortable with everything before any paperwork was done. A separate (much closer/more convenient) Lexus dealership even attempted to run my credit before we had discussed pricing.. My experience at Ray Catena was the exact opposite. They made it apparent that they were more interested in a long term customer rather than making an instant "pressured" sale. I can now say I will be a long time customer of theirs, and I couldn't give a better recommendation for Ed P. I'm surprised he is a car salesman and not a trainer for car salesman. Outstanding! He changed my view of the whole "car buying" process. More
I have been buying cars (mostly luxury) for the past 30 plus years and this was the most enjoyable and professional experience I have had. Lloyd was my sales person and Joel is the sale manager. On a scale plus years and this was the most enjoyable and professional experience I have had. Lloyd was my sales person and Joel is the sale manager. On a scale of 1-10 I would rate their performance as a 15. Lloyd was the best sales person I have had the pleasure of dealing with. He was always available and able to answer all of my questions. His knowlwdge of the car I leased (the new GS350) was terrific. It is a very stae of the art car and he knew it inside and out. After delivery he called to see if I had any questions and he set up a training session at the dealership.I would recomment him to anyone looking to buy or lease a Lexus. Joel was equally great to deal with. Not pushy and totally professional. Both are a credit to the industry and to the Ray Catena organization. I can't wait to work with on my next Lexus. Norman Mashin More
We have always been very pleased with our interactions with everyone at Ray Catena Lexus of Freehold. Our sales rep, Bernard Tremblay, was extremely helpful. We would recommend this dealership very highly with everyone at Ray Catena Lexus of Freehold. Our sales rep, Bernard Tremblay, was extremely helpful. We would recommend this dealership very highly. Our experience was excellent. More
I Just Loved Ray Catena dealership so much. My salesman, Neil Platt was a very pleasant, no haggling, no pressure salesman. He listened, showed much patience and gave me a deal I was very pleased with. I ad Neil Platt was a very pleasant, no haggling, no pressure salesman. He listened, showed much patience and gave me a deal I was very pleased with. I admired mostly his honestly and the fact that everything was explained in detail with no hidden or costly surprises in the end. Mr Platt was more than a pleasure to do business with. I never had such a great experience at a car dealership before and I owe that mostly to Neil Platt. In conclusion, Neil patiently showed me in full detail how to program and use every thing inside my 2012 ES350 and didn't rush me out like many salepeople do after you purchase the car. What a fantastic Salesman!!!! The dealership is awesome with plenty to eat and drink. You are very relaxed at all times and they go the extra miles to make your experience comfortable. Awesome Dealership More
I have been buying autos from Bernard for quite a while. He has always provided the best car buying experience available. The over all dealer personal from service to support does an outstanding job. He has always provided the best car buying experience available. The over all dealer personal from service to support does an outstanding job. More
My salesman, Lloyd, was freindly and professional. He made me feel comfortable the moment I met him. He is the reason I bought the vehicle at Ray Catena Lexus and he is the reason I will get all my servi made me feel comfortable the moment I met him. He is the reason I bought the vehicle at Ray Catena Lexus and he is the reason I will get all my services at Ray Catena Lexus. Lloyd was a gentleman. He made me feel confident that I was purchasing the right vehicle at the right dealership. I look forward to doing business with him in the future. More
We received outstanding service, while buying Lexus RX350. Sales representative Steve was very professional and patient, went above and beyond to finalize the deal. Truly amazing experience, regardless RX350. Sales representative Steve was very professional and patient, went above and beyond to finalize the deal. Truly amazing experience, regardless of the fact that we live in New York we definitely coming back for our next Lexus. The whole deal was done over the phone and completed with no strings attached. Bravo! More
Neil was knowledgeable and was very helpful in helping us make a wise and informed decision for which vehicle to buy. He took his time and after 2 test drives on the RX30 and SE350 he gave us the us make a wise and informed decision for which vehicle to buy. He took his time and after 2 test drives on the RX30 and SE350 he gave us the best deal that we wanted and he helped explain the advantages of the car and the terms of the financing was clear and informative More
We have been a Ray Catena Lexus customer for over 15 years. We just took delivery of our sixth Lexus. It is a pleasure dealing with Ray Catena Lexus. Our salesperson, Bernard Tremblay, has provided u years. We just took delivery of our sixth Lexus. It is a pleasure dealing with Ray Catena Lexus. Our salesperson, Bernard Tremblay, has provided us with consistent excellent service, which is the reason we return again and again. He is knowledgeable, professional, courteous and is one of the reasons we choose to lease our vehicles from Ray Catena Lexus. We know we have many choices, but we are more than satisfied with the service we receive from Bernard at Ray Catena Lexus of Freehold. Their service department is also exceptional and they take great pride in treating their customers right. I highly recommend this dealership and Bernard if you are in the market for a Lexus. The cars speak for themselves, but Bernard and the rest of the staff make sure the entire experience is as pleasant as it can be. Thank you! More








