Ray Catena Lexus of Freehold
Freehold, NJ
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1,139 Reviews of Ray Catena Lexus of Freehold
Everyone at Ray Catena of Freehold makes you feel good my sales person John Mezzino was one of the nicest persons to deal with and I would recommend him to anyone. Keep up the good work. Thank you all. sales person John Mezzino was one of the nicest persons to deal with and I would recommend him to anyone. Keep up the good work. Thank you all. More
Appreciation for outstanding service. A special thank you to Daniel Strasser and the reps who serviced my Lexis 300 recently. The detailing of my vehicle was the best I ever received. My c A special thank you to Daniel Strasser and the reps who serviced my Lexis 300 recently. The detailing of my vehicle was the best I ever received. My car looks showroom new. NO other dealership compares to yours. Ed Pistola always takes the time to ask how my vehicle is performing. The service I receive at Lexus of Freehold is exceptional. Maureen Jacobsen More
just bought a new RX350 I just bought a new RX 350 in the middle of a pandemic. The dealership practice social distancing and wiped down disinfected all surfaces. Felt safe I just bought a new RX 350 in the middle of a pandemic. The dealership practice social distancing and wiped down disinfected all surfaces. Felt safe in doing business with Ray Catena especially Bernard Tremblay. I have known him for over 25 years and he is the ONLY reason why I am a repeat customer! I would recommend that anyone whose looking to buy a new Lexus to look him up. More
Wonderful experience at Ray Catena Lexus Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented inf Once again, our experience in purchasing a new car from Mr. Bernard Tremblay at Ray Catena Lexus of Freehold was wonderful. Mr. Tremblay presented information over the phone in answering our questions on availability of the car we wanted. The one hour drive was well worth it, as the car was right there waiting for us. Mr. Tremblay is the nicest person you would ever get to know, and he is a pleasure to do business with. He is so,prepared and well versed on the product we were interested in. The numbers on our trade and new vehicle were more than fair. The transaction was efficient and seamless, Bernard also arranged for the car to be delivered to us the next day. His assistant Kyle delivered the vehicle in meticulous condition, and explained the intricacies of the GX460 to my wife, including pairing her phone to the car. Of course, Bernard called us several times to make sure everything was ok, and it certainly was. Quite frankly, I do not know how anyone could improve on the sales experience that Mr. Tremblay delivers. I highly recommend Mr. Bernard Tremblay at Ray Catena Lexus of Freehold to anyone interested in purchasing or leasing a Lexus vehicle. More
Bernard is truely the consummate professional salesmen,Bernard took the time to answer all of our questions and address all of our concerns,we would definitely be back to see Bernard in the futur salesmen,Bernard took the time to answer all of our questions and address all of our concerns,we would definitely be back to see Bernard in the future for any of our automobile needs,keep up the great work Bernard!! Guy and Nancy Monaco,cpo,2017 Lexus ES 350,Atomic Silver More
We had a fantastic experience with Bernard. He was professional, knoweldgeable, and patient with our questions. We really appreciated how open and accomodating he was throughout the entire process. professional, knoweldgeable, and patient with our questions. We really appreciated how open and accomodating he was throughout the entire process. He was incredibly responsive and went above and beyond to ensure we were comfortable with all aspects of the purchase. Bernard helped to make this a great experience from beginning to end and we will definitely be back. More
Bernard Tremblay continues to be an excellent sales person. I have bought all of my Lexus automobiles since 1996, over 20 vehicles from Bernard. The dealership treats me very well and appreciates my bu person. I have bought all of my Lexus automobiles since 1996, over 20 vehicles from Bernard. The dealership treats me very well and appreciates my business. They go out of their way to make sure I am a satisfied customer. This includes the service department as well as the sales management team headed up by Joel. More
Fair priced with world class service Bernard was professional, knowlegedable and fair through the entire process. Thanks for a great experience. Looking forward to coming back for the fr Bernard was professional, knowlegedable and fair through the entire process. Thanks for a great experience. Looking forward to coming back for the free service visits. More
The staff are very polite and accommodating, always provide excellent service despite of covid-19. The place is clean and very organize. Thanks so much for the wonderful service. provide excellent service despite of covid-19. The place is clean and very organize. Thanks so much for the wonderful service. More
LAST MINUTE I had made a deal with Lexus of Freehold for a 2020 RX350, agreed to the price gave a down payment then was called the following day with and an attem I had made a deal with Lexus of Freehold for a 2020 RX350, agreed to the price gave a down payment then was called the following day with and an attempt to switch. I wouldn't agree to the change so I basically was told there was nothing more that could be done. I really felt betrayed and especially during these times a potential customer should have been treated a bit more fair and with respect, I always thought a deal once a deposit was given was at the very least honored. Very poor taste in my mouth for this deal to go so wrong. Please shop around. I am disabled due to 911 and not in the greatest health and I can't believe the stress this has had on me, I mean we had a deal, it's not like we were still in discussing the details. I have faith and i know that there are still honorable dealerships out there, hopefully I will find one. More








