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Ray Catena Lexus of Freehold

Freehold, NJ

5.0
1,134 Reviews

4264 U.S. 9

Freehold, NJ

07728

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1,134 Reviews of Ray Catena Lexus of Freehold

August 11, 2016

Dedication and Excellence The entire process of buying a new car at Ray Catena Lexus of Freehold was a wonderful experience. Bernard Tremblay, my salesperson, was very knowled More

by Teacher5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Tremblay, Alan Friedman, Ralph Ruggiero
Aug 12, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for taking the time to write such a great review. We are so glad to hear that Alan, Bernard, and Ralph, as well as the rest of our staff, were able to provide you with such amazing service. We appreciate your loyalty to our dealership for all these years. We will do our best to continue to provide you the same incredible service for many years to come. We hope you enjoy your new car and we look forward to seeing you again!

August 05, 2016

Quick and easy Bernard Tremblay was wonderful once again. I have been a client of Ray Catena Lexus for years. When my lease comes due, I just call Bernard and ask h More

by LexusJerseyGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Tremblay
Aug 05, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for your loyalty to Ray Catena. We are very happy to hear that you've enjoyed every visit you have taken to our dealership and have been met with incredible service every time. We look forward to seeing you again when it comes to lease a new car!

August 04, 2016

REPEAT CUSTOMER, ALWAYS A 5 STAR EXPERIENCE! I am a repeat customer at Ray Catena Lexus of Freehold and receive excellent customer service each and every time I visit, whether it be to lease or s More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Martorony, Bernard Tremblay
Aug 04, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for your wonderful review. We are so happy to hear that Bernard and Gene were able to assist you. We appreciate your loyalty and look forward to serving you now and again in the future. We hope you enjoy your two new cars!

August 03, 2016

Customer Service at its BEST I have 2 Lexus's in my garage and Ray Catena Lexus at Freehold always exceeds our expectations. My experience specially with their Service dept has More

by PatChendrimada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, John
Aug 03, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much, Pat, for taking the time to write such a wonderful review about your experience with our dealership. We're so glad to hear that Daniel and John were able to resolve your tire problem with your LS 460. At Ray Catena we always strive to make sure all of our customers feel secure from the moment they walk through our doors to feeling happy the moment they leave. If you have any comments or questions please don't hesitate to contact us.

August 01, 2016

Fantastick treatment post-sale I love my new 2016 RX350 and, like many other customers had to drive with a temporary registration/plate for a while. The registration came in from So More

by rmh21646
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonora Gagliano, Bernard Tremblay
Aug 02, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for taking the time to write such a wonderful review! We are so glad to hear about what a great experience you had. At Ray Catena we understand all the hassles that can come with getting a new car, which is why we always strive to make sure our customers always get what they want and never feel stressed out during the process. We're so glad to hear that Bernard and Leonora were not only able to get you the car you wanted but also could get you the registration so you could enjoy your new car.

August 01, 2016

Lexus 350 This is my first Lexus and the experience could not have been better. Gary Lach was easy to work with and I will certainly recommend him and the dea More

by Michael Migliori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lach
Aug 01, 2016 -

Ray Catena Lexus of Freehold responded

Thank you for the great review! We're so happy to hear that Gary was able to make your first time buying a Lexus such an amazing one!

July 30, 2016

Great Experience I leased another car from a Ray Catena dealership, something I actually try to do. The car I leased is a 2016 RX350, my salesperson was Dave Vosper More

by fabsambh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vosper
Aug 01, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for taking the time to write such a wonderful review! We are so glad to hear that our staff could make you feel so welcomed that you love to come back to our dealership! At Ray Catena we understand the hassles and stress that can occur when purchasing a new car. It's because of this that we always strive to make sure our customers never feel pressured but enjoy themselves as they look for their future car. If you have any questions or concerns please don't hesitate to contact us at any time. We look forward to seeing you again!

July 29, 2016

Best dealership Great salespeople. Great service. Great prices. Bernard T. and Joel have helped us with Lexus #1-4. We will keep coming back time and time again. Than More

by Mirweins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Tremblay
Aug 01, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much of your great review! We are so glad that Bernard and Joel were able to help you find exactly what you were looking for. If you have any questions, comments, or concerns please feel free to contact us at anytime. We look forward to seeing you again!

July 29, 2016

Lexus RX 350 purchase inquiry Paul Vallejo is great to deal with and very straightforward and honest. Was helping a family member who was considering an RX but didn't realize that More

by JonathanRodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Vallejo
Aug 01, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for your wonderful review! We are so glad to hear that Paul made you feel not only welcomed at our dealership but helped you find a car that you and your family love! At Ray Catena Lexus we understand the hassles that can come with purchasing a new car, which is why we strive to make sure our customers get exactly what they want and help them learn everything there is to know about their new car. If you have any comments, questions, or concerns please feel free to contact us at anytime.

July 26, 2016

Great experience! From the minute I walked into the dealership for the first time, until I drove away in my brand new Lexus IS 350 FSport my experience was an extremely More

by pattioz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernard Tremblay
Jul 26, 2016 -

Ray Catena Lexus of Freehold responded

Thank you so much for your amazing review! We are so happy that Bernard was able to assist you in getting your new Lexus IS 350. If you have any questions or concerns please don't hesitate to contact us!

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