Ray Catena Lexus of Freehold

Giuseppe always makes my experience beyond exceptional. His professionalism, respect, kindness is top notch and never steers me in the wrong direction. He always makes sure I only get work done that is ne His professionalism, respect, kindness is top notch and never steers me in the wrong direction. He always makes sure I only get work done that is needed. More

Nick Pepitone was helpful and professional! I took a loner. Great job altogether! Thank you! loner. Great job altogether! Thank you! More

I drive 33 miles to have my Lexus serviced. Their service is the best. Shout to Eric and Nick Pepitone. I am on my second Lexus 450 Hybrid. I am treated like royalty! is the best. Shout to Eric and Nick Pepitone. I am on my second Lexus 450 Hybrid. I am treated like royalty! More

Dear General manager! My experience at Your Lexus dealership was very professional and pleasant! Neil Platt was a real gentleman and with all his grace and patience from where I was coming from I am dealership was very professional and pleasant! Neil Platt was a real gentleman and with all his grace and patience from where I was coming from I am feeling appreciated for him and my new car! Thank you again! Blessings to Neil and all his co workers! Regards Maryann More

The dealer's representative, Neil Platt, withheld information that there was a high probability of incompatibility between my cell phone and cars computer preventing the navigation system from workin information that there was a high probability of incompatibility between my cell phone and cars computer preventing the navigation system from working. He knew what cell phone I had. We spoke about it at least 5 x. He knew that this would be a problem and a deal breaker. He guaranteed it would work. It does not work. The next day dealership was open I asked to return the car. After a 2nd attempt to fix problem I asked to return the car. Neil Platt has offered nothing but sympathy and a statement of ignorance. I have since learned that these problem began February 2021 so he should have known. He should have tested my phone with the car's computer before I leased it. No other representative has contacted me. No other offers of making good have been offered. My statements to Mr Platt of what I would do next to get results were called "threats" creating a belligerent very unsatisfying situation. More

This dealership is top notch! Paul Agrait always handles my service appointments and goes above and beyond. Couldn’t be happier and always recommend them to my friends and family! my service appointments and goes above and beyond. Couldn’t be happier and always recommend them to my friends and family! More

Been with Lexus and Jeff for close to 20 yrs he is by far the most outstanding salesman that we ever dealt with always consistently honest and trustworthy. Over the years we have purchased many different mod the most outstanding salesman that we ever dealt with always consistently honest and trustworthy. Over the years we have purchased many different models there has never been an issue we have since consider him not only our salesman but a good friend. We love Lexus it is by far the best car we’ve ever had. More

I have nothing to say but good things about this dealership from salesman to service. Everyone is pleasant,polite and makes sure you are listened to. Joe Curcio went out of his way to make sure I dealership from salesman to service. Everyone is pleasant,polite and makes sure you are listened to. Joe Curcio went out of his way to make sure I understood.? Salesman Jonathon Bivens made sure car would fit in my garage. Had a tremendous amount of patience with me. Brandon has so much patience helping me understand how apps and technology works. The dealership went out of their way to help me straighten out title on trade in. They worked tirelessly for me. This is a first class operation. More

I have had the most pleasant experience so far with this dealership. My salesman was Daniel Marinkovic. He was reliable and honest. I never felt any pressure. Even after the sale he has always been resp dealership. My salesman was Daniel Marinkovic. He was reliable and honest. I never felt any pressure. Even after the sale he has always been responsive and very helpful. Al in the service department helped me tremendously; he was a true gentleman. He made a tough time go very smoothly. I just had my first service (tire rotation, oil change, etc.) and Dave Swan was my service rep. He got me in and out with a loaner and had my car ready in a very short period of time. Excellent service! More