Ray Catena Lexus of Monmouth

Excellent Customer Focus While I have not visited this dealership for a number of years, I reached out to them and was extremely impressed by their sales/leasing representativ While I have not visited this dealership for a number of years, I reached out to them and was extremely impressed by their sales/leasing representative Ryan and Daryl who took us through the features of the 2018 Lexus we leased. I was so impressed by both of them that I referred a friend who also leased a new Lexus from them. While mostly everyone dislikes dealing with auto sales personnel, both of these individuals were an exceptions and I certainly would return to this dealership in the future and recommend others because of them. More

The sales process was quick, courteous and thorough. This was the third time that I bought a car from Ray Catena Lexus of Monmouth in the past 12 years. Over that period they have remained consistent, This was the third time that I bought a car from Ray Catena Lexus of Monmouth in the past 12 years. Over that period they have remained consistent, providing a no-hassle buying experience and pampering the buyer every step of the way. My salesman Stefano was extremely courteous, attentive and accommodating. He took time to go over all phases of the purchase in advance and followed up throughout the buying and delivery process. I will certainly go back tot he dealership the next time I'm in the market for a vehicle. More

Horrible customer service Called to speak to him about a copy of a contract he was rude and arrogant fealt disrespected beware would consider buying from freehold in the future Called to speak to him about a copy of a contract he was rude and arrogant fealt disrespected beware would consider buying from freehold in the future More

Great Experience I was very happy how I was treated by everyone at Ray Catena. The moment I walked into the door until I left with my car. Chad the sales manager was I was very happy how I was treated by everyone at Ray Catena. The moment I walked into the door until I left with my car. Chad the sales manager was very helpful during the sales process and Joe continued to deliver excellent service throughout the remaining steps in the process. Darryl the tech expert was great and really took his time to go over all the features and is very enthusiastic. More

Great Buying Experience The Ray Catena Lexus (Monmouth) team is wonderful. Our car buying experience was stress free thanks to our salesman, Steven Morfino. Steve is a true The Ray Catena Lexus (Monmouth) team is wonderful. Our car buying experience was stress free thanks to our salesman, Steven Morfino. Steve is a true professional. He was patient with answering all our questions and above all, there were no high pressure sales tactics. The entire team at Ray Catena Lexus should be commended on their professionalism. It is without hesitation that we highly recommend Steven Morfino and the Ray Catena Lexus team! You will not be disappointed. More

#1 Lexus Dealer Best dealership and Steve Amster the greatest salesman I’ve dealt with! Ask for Steve! A++++ rated dealership! Great prices! Thanks again highly recom Best dealership and Steve Amster the greatest salesman I’ve dealt with! Ask for Steve! A++++ rated dealership! Great prices! Thanks again highly recommended very proffesional!!! More

Beautiful showroom/ Awesome service Felt like a queen for the day. It was such a nice experience. The salesman were great. They answered all my questions. They were so good. I walked out Felt like a queen for the day. It was such a nice experience. The salesman were great. They answered all my questions. They were so good. I walked out with a 2018 Lexus Premium GX460. More

Great Execution Ryan was a huge help with our auto search. He did a fantastic job of helping with vehicle selection and explaining all of the options while never pres Ryan was a huge help with our auto search. He did a fantastic job of helping with vehicle selection and explaining all of the options while never pressuring. Great experience with him all around and would highly recommend his services! More

New car purchade Darryl R assisted us with getying to know the new vehicle . He was friendly , well spoken & patience with my husband teaching him the new technology o Darryl R assisted us with getying to know the new vehicle . He was friendly , well spoken & patience with my husband teaching him the new technology on the vehicle . He is an asset to the company More

Great Experience Harvey was very patient with me as to trying to decided the car that was right for me. Every question I had, Harvey would call me back immediately. Harvey was very patient with me as to trying to decided the car that was right for me. Every question I had, Harvey would call me back immediately. He was very thorough going over all the details and working with me to finalize the sale. More