Ray Catena Lexus of Monmouth

Great customer service I purchased a new es 300h Stefano Albanese was very helpful nice guy excellent service quality work thank you for your help would recommend to anyone I purchased a new es 300h Stefano Albanese was very helpful nice guy excellent service quality work thank you for your help would recommend to anyone !!! More

Easy to Buy a Car Great atmosphere to buy a car. Ryan Herzenberg who was my salesman is a professional. He patiently explained what was available to me since I was look Great atmosphere to buy a car. Ryan Herzenberg who was my salesman is a professional. He patiently explained what was available to me since I was looking to get out of my BMW early. He reviewed all the different options. I felt I had all the information I needed to make a decision but felt no pressure. Eventually I decided on purchasing a ES 350. The entire process was efficient. I've leased/bought many luxury cars in the past and this was from start to finish the best experience I've had. I commend the Lexus management team for hiring and training a very professional staff. A happy client. More

Excellence - Devotion Without a doubt a salesperson dedicated to serving the customer Brendan was flawless meticulous as well as informative - very comfortable easy to work Without a doubt a salesperson dedicated to serving the customer Brendan was flawless meticulous as well as informative - very comfortable easy to work with - Satisfied More

Explanation of vehicle He was very knowledgeable and patient explaining all options included in the vehicle. It was a pleasure working with him and left with his card if I h He was very knowledgeable and patient explaining all options included in the vehicle. It was a pleasure working with him and left with his card if I had any further questions. More

Excellent Customer Service I and my wife returned a leased vehicle and leased a new Lexus from Ray Catena Lexus of Monmouth. The staff is very courteous and they go out of the w I and my wife returned a leased vehicle and leased a new Lexus from Ray Catena Lexus of Monmouth. The staff is very courteous and they go out of the way help customers. All paperwork formalities were completed very smoothly without delay. All papers were ready before our arrival. It was a very enjoyable and pleasant experience. More

Highly Recommended! Joe was our sales advisor for our latest purchase at Ray Catena Lexus. Joe made the process of buying a certified pre-owned car easy and he made sure Joe was our sales advisor for our latest purchase at Ray Catena Lexus. Joe made the process of buying a certified pre-owned car easy and he made sure we were not left with questions unanswered. Joe is knowledgeable, friendly, and it was a pleasure to work with him. More

Excellence on every level I give this rating because our experience was exceptional, as always. Purchased a few vehicles here and the same experience each time. Our Sales Repr I give this rating because our experience was exceptional, as always. Purchased a few vehicles here and the same experience each time. Our Sales Representative, Brendan Hyness and Darryl R., our Delivery Specialist , made the transaction easy and both were very accommodating. Darryl has the greatest personality, he made the process of being shown the ins and outs of our new NX300 informative and not boring. All in all, once again we are extremely happy. More

Great experience I was torn on whether to lease again or buy, and Bob M. Explained the pros and cons without any pressure one way or the other. He gave us time to thi I was torn on whether to lease again or buy, and Bob M. Explained the pros and cons without any pressure one way or the other. He gave us time to think about it, and met with us a few times. He was very patient and understanding and provided us with all the information we needed to make our decision. He was exceptional. More

Easy - no hassle - a pleasure to deal with real professional Dealt with very courteous sales people. Made the purchase very easy. In addition, no price quibbling. Joe Marino and Chris Bruno were very helpful Dealt with very courteous sales people. Made the purchase very easy. In addition, no price quibbling. Joe Marino and Chris Bruno were very helpful in assisting with making our decision on the vehicle. More

Outstanding Service I've been a Customer at Ray Catena Lexus of Monmouth for at least 12 years. Every interaction I have had has always been outstanding. Their customer s I've been a Customer at Ray Catena Lexus of Monmouth for at least 12 years. Every interaction I have had has always been outstanding. Their customer service is second to none!! Just this week I purchased a new 2018 LS 500 4Door Sedan. My sales Rep was Steven Morfino and he was truly outstanding in every respect. He attended to every little detail and spent a lot of time orienting me to my new car. Steve has been my key contact for at least the last 8 to 10 years. He is excellent in every respect. More