Ray Catena Lexus of Monmouth

Andrew Seibert - Best salesperson we've met Andrew Seibert is a consummate professional and a gentleman. Thoroughly knowledgeable of his craft. We came in on our first look around after doing Andrew Seibert is a consummate professional and a gentleman. Thoroughly knowledgeable of his craft. We came in on our first look around after doing some homework. Within 10 minutes of meeting Andy we were sitting in a car, within the next 10 we were test driving yet another. 10 minutes after returning from the test drive, having listened to our concerns and comments, he gave us two other cars to consider, pointed out the pros and cons of all three vehicles and, then left us alone to discuss them. After making our decision and explaining the reasons for our offer, Andy took it to his manager and we got the car we wanted for the price we offered. He had the car ready for us to pick up the next evening, spent the needed time to explain all the features and made sure they were set up to our liking. He called the next evening to make sure we were happy with our purchase and to see if we had any further questions. All and all, we are thrilled with our experience and would buy another car from him tomorrow. More

Very professional Our sales consultant, Ryan Herzenberg is an excellent salesman. Our experience was relaxed and pressure-free which was much appreciated. We found R Our sales consultant, Ryan Herzenberg is an excellent salesman. Our experience was relaxed and pressure-free which was much appreciated. We found Ryan to be extremely helpful, very professional and knowledgeable. He never hesitated in answering any questions we had. As far as we're concerned Ryan met and then exceeded our expectations Your dealership is fortunate to have such a fine young man on staff. More

Customer experience This is the 4th vehicle from Ray Catena. I did visit another dealer prior to returning to Ray simply because of location, however it was a negative e This is the 4th vehicle from Ray Catena. I did visit another dealer prior to returning to Ray simply because of location, however it was a negative experience. I truly enjoy the experience at Ray Catena. Doesn't get any better. Professional all the way. No guesswork, everything was open and honest and delivery was as easy as it gets. Sales and management are very professional. More

Alex Maslennikov Professional, friendly, knowledgeable, cooperating. Excellent buying experience with him and other staff at the dealership. Definitely will recommen Professional, friendly, knowledgeable, cooperating. Excellent buying experience with him and other staff at the dealership. Definitely will recommend this dealer to my friends, and no doubts about it, will buy my future cars from this dealer. More

Great experience at Ray Catena Alex Maslennikov, who was helping me throughout the whole process of purchasing my car, has proven to be a real expert and a true professional, I ha Alex Maslennikov, who was helping me throughout the whole process of purchasing my car, has proven to be a real expert and a true professional, I had really enjoyed the whole process, as he made it stress-free by always being available and ready to help More

great buying experience professional, good product knowledge, great customer service, very good new car review upon delivery. the new rx rides smoother and handles much bette professional, good product knowledge, great customer service, very good new car review upon delivery. the new rx rides smoother and handles much better than our old one. More

Outstanding! I started off my day by calling around to several Lexus dealers in NJ to ask some questions. Most just wanted me to come in or said they would call m I started off my day by calling around to several Lexus dealers in NJ to ask some questions. Most just wanted me to come in or said they would call me back but never did. Rich Wenger within 10 minutes called me back with all the answers to my questions and invited me in for a test drive. From the moment I got there everyone was very friendly and accommodating. Rich set me up on test drives with 3 different models, explaining the differences and features on each one. I never felt rushed or pressured and he took his time to make sure I found the Lexus that suited all my needs. I know buying a new car is a big deal and sometimes you look back and second guess if you did the right thing or not. The whole process was so relaxed that I walked away very happy knowing I got a good deal on a great car! Being a prior owner of new BMW and Mercedes vehicles in the past you always get nice service in the beginning but after they feel you will buy the car you turn into just another sale and number. It has been just over a week since I bought my Lexus (which I love!) and Rich has checked in with me several times to see if I had any questions about my car etc. One thing that Rich said and stuck with me was that they treat their customers like family and I really believe everyone there, especially Rich, truly practices that. I had always heard nothing but good things about this dealership from many friends and family and they definitely stand up to their reputation. I now join the many that will recommend this dealership and Rich to everyone interested in a Lexus! More

Great experience! I came to Ray Catena Lexus of Monmouth by recommendation of both a family member and a close friend. The experience certainly exceeded my expectations I came to Ray Catena Lexus of Monmouth by recommendation of both a family member and a close friend. The experience certainly exceeded my expectations. All of the employees were friendly and professional, especially Andy and Ryan who helped me purchase my car. I had a great experience and will certainly be back! More

Good customer service All of my issues were taken care of professionally. Responded to all my needs. Car drives much better. The detailing was also well done. Thank you. All of my issues were taken care of professionally. Responded to all my needs. Car drives much better. The detailing was also well done. Thank you. More

Outstanding. Best vehicle purchase I have ever experienced ! This is the 1st Lexus I have purchased. My salesperson Ryan Herzenberg made this an easy choice. Ryan was extremely professional and very knowledgeabl This is the 1st Lexus I have purchased. My salesperson Ryan Herzenberg made this an easy choice. Ryan was extremely professional and very knowledgeable about the vehicle I was interested in purchasing. Ryan made my wife and I feel very comfortable and never pressured us. Ryan is an Asset to the Ray Catena Dealership and stands as Role Model for all other Sales Representatives. I had an option to purchase the same vehicle for slightly less money at another dealership but it is because of Ryan I choose to purchase my vehicle from the Ray Catena Dealership. This purchase was by far the best experience in making a vehicle purchase I have had in comparison to any other vehicle I have ever purchased. Thank You Ryan !!! More