Ray Catena Lexus of Monmouth

Chad from Ray Catena of Monmouth reached out via email in response to my inquiry on internet. Chad responded to my query with straight quote for CAR i was looking for. Surprisingly, his first quote out of th response to my inquiry on internet. Chad responded to my query with straight quote for CAR i was looking for. Surprisingly, his first quote out of the gate was best quote I had after few days of reaching out to other dealerships. Due to my work schedule and dealership distance, I was not able to make it to dealership sooner for test drive. Chad was understanding and never pressurized me into rushing the process. When finally, I had time to go, Chad was on vacation, but had arranged Steven to take care of me. Steven showed me different cars available and provided good consultation to understand difference between various packages. Due to distance of dealership, I did decide to buy my CAR from dealership nearer to my home. Even after, I informed Chad about my decision, he was very understanding and was polite and sincere in offering any help he can offer me in future. I would definitely recommend dealership to anyone who is looking for great prices out the door and want to get everything sorted out (price, deals etc) before visiting dealer, Ray Catena of Monmoth is place to GO. I wish dealership would have been closer to my home so I would have got an opportunity to do business with them. More

They did not play any games and told the truth...........They made me feel at home and not take you hostage and keep you at the dealership for 6-8 hrs......................It took about 1.5 truth...........They made me feel at home and not take you hostage and keep you at the dealership for 6-8 hrs......................It took about 1.5 hours.......The best Lexus experience!! More

I contacted Evan via the Internet and he was a pleasure to deal with. He was able to give me the price I wanted on a new Lexus is250. The delivery process was smooth as can be. I would definitely recommend to deal with. He was able to give me the price I wanted on a new Lexus is250. The delivery process was smooth as can be. I would definitely recommend Evan. He even went over all the new technology in the car with us. More

Had a very great experience with Ray Catena. Purchased a new 2013 Lexus Rx350 and the deal was made primararily becuase of Evan who was very patient since the first time we met him. He is great sales assoc new 2013 Lexus Rx350 and the deal was made primararily becuase of Evan who was very patient since the first time we met him. He is great sales associate who helped us made this deal. Evan also helped clinch a fair deal and is a very pleasant person to talk. I would definitely recommend anyone reading this review to approach him as he will never let you down.... Regrads, Sachin... More

Extremely easy and pleasant sales experience at Ray Catena Lexus of Monmouth. Superior customer service along with a fantastic price. I highly recommend Evan and this dealership. Catena Lexus of Monmouth. Superior customer service along with a fantastic price. I highly recommend Evan and this dealership. More

As a Lexus owner I was ready for the new 2013 ES. Rep As a Lexus owner I was ready for the new 2013 ES. Rep Evan Quinones was tracking the arrival of a silver ES350. We never met, but communicated vi As a Lexus owner I was ready for the new 2013 ES. Rep Evan Quinones was tracking the arrival of a silver ES350. We never met, but communicated via email. When car arrived .at Oakhurst Evan suggested I come in and drive one. I said not necessary, I have been "driving" the car on YouTube. He offered a good price for a very new arrival and I replied with a reasonable number saying - if you will consider it, I'll come in And buy it before you go home. Evan invited me in and in 2 hours I was sitting at his desk. Again, first time we met. In 1 hour and 2 minutes I left for home. In that time Evan did all paperwork, plates, contacted my insurance agent for next morning pickup. How simple and stress less can life be? Buy a car from Evan Quinones! Sincerely, Richard Spiekermann More

This past summer I started shopping for a new car as my current lease was up in October 2012. I had a Lexus in mind but wasn't sure I could afford it. I had contacted a few dealerships and even went into current lease was up in October 2012. I had a Lexus in mind but wasn't sure I could afford it. I had contacted a few dealerships and even went into one and test drove the RX. I had a negative experience with one particular dealership and was sort of put off by the experience. But then I contacted Lexus of Oakhurst via email and received a note back from Evan Quinones. I'm an email person being I work full time and have two young children to deal with so this was the preferred method of communication or me. Perhaps the other dealerships didn't like that or saw that I didn't have a boat load of money behind me, but Evan didn't seem to mind. I had a SLEW of questions and he took the time to answer everything and then some. I ended up being between the Lexus and one other car. I can honestly say it was Evan's determination to get help me get behind the wheel of the Lexus at a respectable price per month and explained every penny of the upfront costs that made me decide to go with them. He spent so much time going over everything with me that I felt comfortable and not pressured at all. The dealership itself was extremely clean, nice and with the friendliest people that I was so happy to be there. My daughter was thrilled to be able to eat a bagel!! :) The first time there I selected the car I wanted and signed most of the paperwork. The next week I came back to pick it up and Evan was again friendly and accommodating and everything was ready for me. The RX was a shining gorgeous white...the detailing was fantastic. I met with two other gentlemen who also were very nice (one to go over the warranties and the other who spent a LOT of time going over all of the bells and whistles in the car). I was almost sad to leave. I would highly highly recommend this dealership...regardless of where you live. I came down from North Jersey just for their spectacular service. More

My wife and I had a very pleasant experience dealing with Tony on our 2012 gx460. He was super honest in helping us select options that were right for our family and pointing out those that we might not nee Tony on our 2012 gx460. He was super honest in helping us select options that were right for our family and pointing out those that we might not need. He was also quite competitive price wise and not pushy at all. We got the impression that he had our best intentions in mind rather than just another sale on the board. More

Alex is a superstar! I was so very impressed and pleased with his professional and friendly demeanor. He has helped me regain faith in the 'car sales' industry. The level of service that he provided far s with his professional and friendly demeanor. He has helped me regain faith in the 'car sales' industry. The level of service that he provided far superceded any I have received from the 8 previous dealerships that I had visited over the past few weeks. Although I didn't buy a Lexus this time, (but I will one day) Alex referred me to another location which lead to a successful new car purchase. Alex, thank you for your guidance, your insight, your knowledge of your product, your kindness and your patience. I hope to spend my money with you in the future!! More

Best experience I have ever had purchasing or leasing a new car. Professional, knowledgeable salesmen. Best price for a Lexus in the area. I drove down from Summit, because they gave me the best deal new car. Professional, knowledgeable salesmen. Best price for a Lexus in the area. I drove down from Summit, because they gave me the best deal. Didn't try to push me into the usual extras, and I walked in on a Saturday "just looking", and by lunchtime, drove out in my new Lexus GX 460. They also gave me a fair price for my old Nissan trade-in. Can't say enough good things about this dealership. Other car dealers in my area could take some lessons from this group. Thank you. More