Ray Catena Lexus of Monmouth

My husband and I were very pleased with our Sales Rep, Tony Trocchia. He was very pleasant to deal with and did not give us any sales pressure at all. He knew the product he was selling and he made sure Tony Trocchia. He was very pleasant to deal with and did not give us any sales pressure at all. He knew the product he was selling and he made sure we received the best experience in buying a pre-owned certified car as this was our first time buying a used car. More

What a great experience buying a car from Michael Loff at Ray Catena Lexus. No hard sell, really helped me find the car and deal I could be comfortable with. Very honest and the whole process was transparent Ray Catena Lexus. No hard sell, really helped me find the car and deal I could be comfortable with. Very honest and the whole process was transparent. I have had other decent experiences buying a car but nothing at this level. The deal was fantastic and the car is a true pleasure to drive. More

Great experience with dealership! When my local dealer Great experience with dealership! When my local dealer refused to provide any information over phone, Ray Catena Lexus arranged everything over the Great experience with dealership! When my local dealer refused to provide any information over phone, Ray Catena Lexus arranged everything over the phone and Internet. Even when my salesperson, Alex Maslennkov was busy with the client,his manager, Steve Chanis took my call and answer all my questions.I came to dealer, car was ready, same person who sold me car complete my paperwork and I was on my way in less then 1 hour! Will buy car there again. More

Truly, Truly, Truly Happy with the care and courtesy that I received from Ray Catena Lexus of Monmouth. This is the 2nd car that Bob Mongiello has put me in and it is a True Pleasure dealing with him and th I received from Ray Catena Lexus of Monmouth. This is the 2nd car that Bob Mongiello has put me in and it is a True Pleasure dealing with him and the team there at the dealership. As long as I drive a Lexus - I will NEVER deal with another dealership. Truly Outstanding Service! More

This is my sixth new purchase from Ray Catena and the experience is always the same - great!! The professionalism and knowledge of the sales department exceeds all expectations. The whole process from wh experience is always the same - great!! The professionalism and knowledge of the sales department exceeds all expectations. The whole process from when you enter the front door to when you leave with your car/SUV is nothing less than amazing. I trust this dealership and highly recommend them to anyone that is interested in Lexus as their next vehicle. More

My Wife and I decided on purchasing a new Lexus. This was the biggest and scariest auto purchase in our lives. The folks at Ray Catena in Oakhurst, NJ (especially John Farrell, our sales person) couldn' was the biggest and scariest auto purchase in our lives. The folks at Ray Catena in Oakhurst, NJ (especially John Farrell, our sales person) couldn't have been more helpful, nicer, or make for a more calm buying experience. Never once did we feel any pressure or were exposed to typical car dealership sales tactics. We would not hesitate for a second to recommend Ray Catena in general and John Farrell specifically if you are interested in a Lexus. More

This is the best buying experience I have had on a car. From first appointment, to showroom visit, to delivery of my car- Andrew and his manager ( Steve) were totally attentive to every detail. They wer From first appointment, to showroom visit, to delivery of my car- Andrew and his manager ( Steve) were totally attentive to every detail. They were very responsive on price- both for my trade-in, and the new purchase. I drove all the way from Sparta (Northwest New Jersey) to Oakhurst to get this car from them and will do it again. I had shopped two other dealers- no one made the personal and cordial efforts this location made to really make this a positive experience. If you are buying a Lexus, they have a very large showroom and a large inventory- I saw every color combination I was considering on the lot. Very impressive- an enjoyable experience at every step. More

Frank was very helpful with scheduling and getting us a rental car on the day of our service. Our service went very smooth. They put new tires on, changed my oil, and performed an alignment. Our overall rental car on the day of our service. Our service went very smooth. They put new tires on, changed my oil, and performed an alignment. Our overall experience was very convienant, worthwhile, and stress free! I have and will continue to recommend friends and family to Ray Catena of Monmouth! More

Purchasing my second car from Ray Catena and wouldn't go anywhere else. The customer service in the service department exceeds all expectations. They do what they say they're going to do, in the time fram anywhere else. The customer service in the service department exceeds all expectations. They do what they say they're going to do, in the time frame stated. The waiting is very comfortable. The salesman made me feel like he cared, and wanted me satisfied. I trust this dealership, and I can't say that for others I've dealt with. More

This dealership is about 40 minutes away from my house. I went to the location to buy a used RX 350 and the car we wanted was a bit out the price range. They called us back the next week to make a deal and s went to the location to buy a used RX 350 and the car we wanted was a bit out the price range. They called us back the next week to make a deal and so I traveled down there again. The trip proved to be a waste of time because they never intended to come down to my price range and had me walk out with a $1,000 disagreement on the table after discussing the cost for 1 hour. It seems rather obvious that this dealership has no problem putting their ego above making a sale, which is beyond me in this economy. So we bought our car (exactly comparable w/ even less mileage) from a different dealership for the cost we wanted. More