Ray Catena Porsche
Edison , NJ
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Jimmy Hernandez was very professional and also explained the issue with car so I could understand...He went above and beyond . Car runs as if it came straight out of showroom the issue with car so I could understand...He went above and beyond . Car runs as if it came straight out of showroom More
Let me respectfully describe a bad experience with this dealer, particularly with the sales department: 1) The problem and cause of frustration is a service (wheels painting), promised and executed under dealer, particularly with the sales department: 1) The problem and cause of frustration is a service (wheels painting), promised and executed under the responsibility of the salesperson, when I first bought the car years ago. The fact is that the salesperson sold me a ~$90K car, offering to have the car with black wheels, by painting them. That service was poorly done, and started peeling off only a few months later– i.e. bad quality service, that should never be offered/executed (particularly by a Porsche dealer, which has one of the best products in the world) 2) The problem has occurred again, and more recently, the same salesperson and his manager didn't take responsibility for the continued problem, not acknowledging the real issue – i.e. poor service in the first place, nothing related to wrong use. 4) Unfortunately, the salesperson and manager did not behave as I expected. In my honest opinion, as an ordinary customer, I would expect much more from a Porsche dealer. Respectfully, Jayme More
My trusted service advisor for my Porsche Boxster is Mike Indyk,. Mike has always given me advice that that both makes sense and is obviously in my best interest. He has gone above and beyond to ensure that Indyk,. Mike has always given me advice that that both makes sense and is obviously in my best interest. He has gone above and beyond to ensure that I am a satisfied customer. He is extremely easy to work with and has a friendly nice way about him.(in addition to having a sense of humor). I feel very fortunate to have Mike as my service advisor. More
My service advisor Keith Z was awesome. Very helpful and courteous. Made the overall service experience enjoyable. Also want to say thanks to Tom G. Very helpful and courteous. Made the overall service experience enjoyable. Also want to say thanks to Tom G. More
Customer Service! !! Over the weekend my son and I were visiting the tri-state region from Texas. We decided to visit the dealership on March 26th. As we entered we we !! Over the weekend my son and I were visiting the tri-state region from Texas. We decided to visit the dealership on March 26th. As we entered we were greeted by a friendly African-American woman wearing glasses. We were delighted to see your classic 911s and the Speedster that were in your showroom. I want to take the time to say I could not have felt more welcome and at home at your dealership because of this person. Anytime we walked by she made sure we able to see any vehicles and was just such a pleasant person. I know she is not listed as a sales person, but if she were, I would travel from Texas just to purchase from her. Please give this person my five stars. I am the current owner of a 991.1 S cabriolet, previous owner of a 997 4S cabriolet and 944 and member of the Maverick Region Porsche Club of America. Trent Hall More
Another great experience buying from Ray Catena. Just bought a Porsche Cayenne from Jack Miller who I have worked with for several years before he moved from Infiniti to Porsche. I will continue usi Just bought a Porsche Cayenne from Jack Miller who I have worked with for several years before he moved from Infiniti to Porsche. I will continue using Ray Catena in the future. I highly recommend reaching out to Jack if you are thinking of a Porsche. More
The Dealership is Great I have leased Cars from Ray Catena since 1990 I have had infinities also Lexus Audi and now Porsche they have been good to me again since 1990 I Rate them five stars Catena since 1990 I have had infinities also Lexus Audi and now Porsche they have been good to me again since 1990 I Rate them five stars More
Got my Cayenne serviced at Ray Catena Porsche, the Service Advisor Jimmy Hernandez was knowledgeable and professional. He’s an asset to Ray Catena team Service Advisor Jimmy Hernandez was knowledgeable and professional. He’s an asset to Ray Catena team More
Mike is my salesman, he is responsive, helpful, friendly and honest. Most importantly he has extensive knowledge about the models. The purchase experience is great. and honest. Most importantly he has extensive knowledge about the models. The purchase experience is great. More
I received help from Frank for the car service. Frank is professional, friendly and helpful. He provides updates and follow-ups in a timely manner. The service is efficient and transparent. professional, friendly and helpful. He provides updates and follow-ups in a timely manner. The service is efficient and transparent. More