Ray Catena Porsche

DO NOT BRING YOUR PORSCHE FOR RECALLS IF PURCHASED ELSEWHERE I booked online to have my Porsche serviced for 2 recalls .  I called and confirmed twice and to inquire about a loaner. The phone reps advised they w I booked online to have my Porsche serviced for 2 recalls .  I called and confirmed twice and to inquire about a loaner. The phone reps advised they would be available. Upon my arrival,the service rep advised I was not eligible for a loaner because I did not purchase from them! This should have been made clear from the start! I wasted my morning getting there and being late for work without anything being  accomplished.  The rep did not seem even a bit sympathetic and merely stated - it was Company Policy. If that were true- it should be on their website or perhaps, the phone reps should be better informed . I was told the recalls would be time consuming and would take more than a day. Did he presume I would have trashed the loaner car had I been entitled to one ??? I've used Ray Catena Infiniti for services and repairs in the past and never had an issue , and no- I did not buy from them. I felt very disrespected by this dealership. It's  a Porsche recall , and it really is a safety issue and an inconvenience to the buyer.  To add insult to injury, when they brought my car back to me a few minutes later , they drove it with the parking brake on!  More

Good job!! Thank you to Keith Zirpoli who solved my problem. Was professional, cordial and extremely helpful. Thank you all again for this great experience and Thank you to Keith Zirpoli who solved my problem. Was professional, cordial and extremely helpful. Thank you all again for this great experience and great service. More

Great Service as always! I went to Ray Catena for a yearly maintenance service for my 2007 Porsche Boxter S , and as always I was very pleased with how everything went. The ad I went to Ray Catena for a yearly maintenance service for my 2007 Porsche Boxter S , and as always I was very pleased with how everything went. The advisor that helped me was Michael Indyk and he was very professional and explained to me what had to be done to the car. I have taken my car to Ray Catena several times in the past and it's always been a great experience, everyone is very professional and courteous. Their service is excellent! More

All because of the sales person We were referred to our sales person from another colleague at the Jaguar dealer, as this time we were looking for a Porsche. Our sales person, Ray B We were referred to our sales person from another colleague at the Jaguar dealer, as this time we were looking for a Porsche. Our sales person, Ray Buchanan, took as much times we needed, explained everything in simple terms, and went out of his way to show us a number of options. We ultimately purchased a car through Ray Buchanan and couldn't be happier. Great sales person! More

Great experience to get car from Porsche Edison. Sales person(Ray) patiently explaining every single detail in professional manner. The buying process is simple and no hustle, Ray handled all buying proce person(Ray) patiently explaining every single detail in professional manner. The buying process is simple and no hustle, Ray handled all buying processes and I don’t need to deal with Financial manager who try to selling their optional service packages. More