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Ray Dennison Chevrolet

Pekin, IL

3.4
119 Reviews
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2320 N 8th St

Pekin, IL

61554

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Showing 119 reviews

July 29, 2025

Do not schedule an appointment for service on line. They can and will override it with call in appointments. They cancelled mine because the date which was accepted on line had all ready been taken by More

by curto_2
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Dennison
Jul 30, 2025 -

Ray Dennison Chevrolet responded

Thank you for sharing your experience. We understand your frustration regarding the service appointment scheduling, and we appreciate your feedback. At Ray Dennison Chevrolet, we strive to provide quality service, and it seems we missed the mark in this instance. We would value the opportunity to discuss this further and address your concerns. Please feel free to reach out to us directly. Thank you for being a loyal customer in the past, and would like the opportunity to earn your trust again. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

Jul 30, 2025 -

curto_2 responded

I was told that GM requires their dealerships to have this online scheduling. If that's true than there needs to be some kind of notice that it may be overridden by a call in appointment. To take a day off work or reschedule your day because you think you have an appointment and then find out the night before your appointment is scheduled, that you don't have one is xx. This happened once before for an oil change and tire rotation. This may be a more pressing problem with my transmission and I didn't want to take a chance on going any longer than needed. I was able to get in with another dealership that I use to go to but they are almost an hour away. I will reevaluate my options once I cool off. Right now there's nothing Ray Dennison Chevy can do to make me happy. Word of warning for anyone reading this, DO NOT USE THE ONLINE SCHEDULING. IT'S NO GOOD or RELIABLE.

June 08, 2025

When I first got there is my was ok the lady that got me in the loaner car was good but when I called to see how things was going on my truck the guy was rude can’t remember his name he act like it was goin More

by alltimechamp24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerry Roos, Mike Melton
February 04, 2025

Very easy to deal with,made sure car was detailed even though It was a rainy day when I picked it up. More

by chaneylarry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Dennison
May 24, 2024

Thanks again Ray Dennison. You guys came through on our 2017 Silverado extended cab 5.3. We appreciate doing business with you and appreciate your Sales team. More

by davismlis12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Lawernce Hutchinson, and the rest of the great team , Brian Dennison
May 02, 2024

Great car buying experience! Rick and Jeff are awesome! Kept me informed every step of the way about the update on my vehicle being built and shipped. No pressure or hassle. I h More

by Divaday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Wisner
October 29, 2023

I co-signed for a used Chevy Cruze and within 36 hours of taking it off the lot, the engine light started flashing and it is not driveable. Make sure you get bumper to bumper warranty if you buy used here. More

by mmahue
Recommend Dealer
No
Employees Worked With
Brian Dennison
March 30, 2022

1st, they answered, emailed me, my seeking the 2010 Hummer. They have it, I still see it advertised. I emailed them I wanted to buy the Hummer and had to schedule the transported for Pickup.. to call m More

by rock60joe
Recommend Dealer
No
Employees Worked With
Brian Dennison
Apr 05, 2022 -

Ray Dennison Chevrolet responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

July 30, 2021

I'd like to thank Ray Dennison Chevrolet and Danny. They have a great team and are willing to get you in that new car. More

by davismlis12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 04, 2021 -

Ray Dennison Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

June 08, 2021

I called to get my vechile in to be checked and jeff in service was ruse to me. So i asked to apeak to the manager and shawn the assiant manager of the service department got on the phone and i was asking More

by Bigjay
Recommend Dealer
No
Employees Worked With
Brian Dennison
Jun 10, 2021 -

Ray Dennison Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Ray Dennison Chevrolet Team hamerchevy@gmail.com (309) 347-3101

May 05, 2021

The sales person never called back with answers to my questions about the Chevy Malibu, so I bought one from an other dealer. Thank you. More

by jean
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't work with anyone but the young lady who called me. She never called me back with the information
May 06, 2021 -

Ray Dennison Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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