
Ray Dennison Chevrolet
Pekin, IL
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Dealership Nightmare I bought a 2010 Dodge Journey from there in June. I got the vehicle and a week later the car locks up in the middle of an intersection with my 3 kids I bought a 2010 Dodge Journey from there in June. I got the vehicle and a week later the car locks up in the middle of an intersection with my 3 kids and younger sibling in the car with me. I almost got into a wreck as cars were just flying past me, and the car wouldn't start again. Then finally I got it in to them to find out there was a recall on 2009/2010 Dodge journeys. They said they fixed the recall and I at this point was still ok with it. Then 4 days later I am driving and go to turn at a stop light and the brakes do it again!! With my kids again in the car and I was turning left so cars were coming at me. They took it in again, and I was getting frustrated. They kept it for 2 weeks. Then when I got it back the next day under the hood caught on fire and smoke was pouring out! They came to get it and kept it for awhile after that. Then I got it back and now it wont always start, it taps super loud, and it skips gears. I called and all they want to say is well we can bring it in. No I am going to die next time im in this car. I feel I should get to reselect. I havent had the car more than I have had it! More
New equinox Very easy to deal with and friendly. My last 5 cars I bought from Ray Dennison. Service department was great and convenient hours. Great dealership. Very easy to deal with and friendly. My last 5 cars I bought from Ray Dennison. Service department was great and convenient hours. Great dealership. More
A great place to shop and buy a car I've bought eleven vehicles from Ray Dennison Chevy in the past twenty six years. Over those years I have come to know several people there. All have I've bought eleven vehicles from Ray Dennison Chevy in the past twenty six years. Over those years I have come to know several people there. All have been great to deal with, from the service reps to the mechanics to the parts personal, all are very friendly and eager to help. Dan Sapp has been my sales rep for the last six vehicles. He has always treated me and my wife as friends not just another sale. This last purchase was made over the phone as I was out of town, saw the truck on the website, called Dan and the deal was made. This proves great trust from both parties. To close the deal, Brian Dennison, called me personally after hours to put his OK on the deal. I call that service! Thanks again to Brian, Dan and the whole staff. I will be back. More
New Equinox We started looking for a new Equinox and our first stop was Ray Dennison Chevrolet. We have purchased our vehicles from them in the past and the great We started looking for a new Equinox and our first stop was Ray Dennison Chevrolet. We have purchased our vehicles from them in the past and the great customer service keeps us coming back. They did not have EXACTLY what we wanted so they went looking and found it. We drove our new Equinox home today! Couldn't be happier with the whole experience. More
Great People! Steve Haynes was absolutely amazing going through the sales process on my Chevy. From day one, he was there through the test drives helping me find th Steve Haynes was absolutely amazing going through the sales process on my Chevy. From day one, he was there through the test drives helping me find the right fit. He was patient as I was very indecisive. Salesman should take notes for Mr. Haynes his customer service is the best I have seen in a long time. When it comes time to buy a new car I know where my family will go. More
Leased I had put down a bad review, the same day that I put that review on, Ray Dennison son called me about the problem, it was about the tires on my truck, I had put down a bad review, the same day that I put that review on, Ray Dennison son called me about the problem, it was about the tires on my truck, he said there would be no problems when I brought the truck back at the end of my lease, so the next day he called me again because he did some more research on my lease, he again insured me that it wont be no problems down the road, he even looked thru my lease and told me that there is insurance on wear and tear, He told me that I have this on my lease, very nice guy to deal with More
No Rush, No Pressure Steve Haynes and the team at Ray Dennison did it right. My buying process was about a month long. Not because there were issues, but because they agr Steve Haynes and the team at Ray Dennison did it right. My buying process was about a month long. Not because there were issues, but because they agreed to find me the right vehicle. There are so many horror stories out there about how car dealers rope a customer in. try to pressure them in to a vehicle they may not want, just to make a deal. But not this dealership. They did everything exactly how I needed it done. I drove a few cars and the salesman knew I was not 100% happy with them so he suggested others. And when I still wasn't happy, he did not try to convince me to buy he promised me he would find me the right vehicle, and he sure did. When I told him that I was only interested in a Chevy brand vehicle, he did not try to sell me anything but a Chevy. Steve did NOT suggest anything that was not in my price range either. He did not try to upsale me. The finance department worked tirelessly to get me the best deal. I am very happy with how this all turned out. More
Very pleased with our 4th car from Ray Dennison ! Thanks for helping my Wife and I to put her behind the wheel of Her new Chevrolet Trax to Rick Wisner and to Steve Haynes and the service departme Thanks for helping my Wife and I to put her behind the wheel of Her new Chevrolet Trax to Rick Wisner and to Steve Haynes and the service department when she brought it in for Glass Coat on paint. Also to John Dennison for always making us feel welcome ! More
Love my new car! I went to Ray Dennison with the intention of buying a new car, yet really had no idea what I was looking for. I was walking around the lot looking at I went to Ray Dennison with the intention of buying a new car, yet really had no idea what I was looking for. I was walking around the lot looking at vehicles when I was approached by Rick Wisner one of the salesman. Mr. Wisner asked me lots of questions and eventually got me into a vehicle that I absolutely loved with a price that I loved as well. Couldn't be happier with my experience. More
went above and beyond to get me what I was wanting. With an My sales man went above an beyond to get me what I was looking for in my price range. Calls to make sure how my car is doing for me if I have had any My sales man went above an beyond to get me what I was looking for in my price range. Calls to make sure how my car is doing for me if I have had any problems. More