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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

Overview
Reviews
Vehicles
4.5
300 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 300 reviews

June 17, 2025

Service was quick and efficient and the staff worked together I also enjoyed the waiting room which had coffee available More

by TERRYSCOTTBAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep was excellent
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June 17, 2025

Great customer service at least 90% of visits over the 8 years. Most workers provide high level of service. More

by tigatt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell, Duane, office clerks.
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June 14, 2025

Very good service. Everything was done in an efficient manner . Employees were knowledgeable and polite More

by leslie1676
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy
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June 13, 2025

The Ray Latham experience is always enjoyable. They are professional, responsive and smiles abound on just about every visit! More

by SANDYMCMILLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell and Matt Frame
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June 13, 2025

The salesman was extremely helpful and expedited my purchase quickly. I am very pleased with vehicle so far. More

by stevewelk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Campbell
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June 13, 2025

Not helpful or well informed Needs improvement with communication skills and engagement He suggested I read the report versus him taking the time to explain it. There were several abbreviations that I More

by browng03
Recommend Dealer
No
Employees Worked With
Donnell I think
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June 13, 2025

Had a car in for repair Matt Frame presented numbers on a new lease that were to hard to turn down. We love the new Buick and very grateful to Matt and his team! More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Frame
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June 13, 2025

I had emergency flat tire got me in and out really quick thank you so much More

by HARLODWILCOX319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man
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June 12, 2025

Thank you! ! A job we'll done! I'll be back sometime soon. Till then. More

by kloren1038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, et. al.
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June 12, 2025

The dealership Staff and Service Department are very knowledgeable, kind and considerate of customer’s time. More

by HICKSJ6293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence, Service Department
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