Last week, at 4 in the afternoon, I ran into a curb a couple of blocks from the dealership and flattened my tire. I called the dealership, and they gave me the number for Buick roadside service. The agent was there and my tire was repaired in 20 minutes! While I was waiting, I called the service department and spoke with Donnell Reymond. I asked if they would be able to fix the tire that night and give me a loaner so I could go back the next morning and get my car. Donnell suggested that I drop off the damaged tire so it could be fixed and go home on my donut/spare tire, and come back in the morning to have it put back on my car. He called me the next morning when he said he would. He was courteous and polite, and the whole experience made me glad that I was able to work with such wonderful people!