Ray Laethem Buick GMC

The BEST Dealership in my Experience! Needed a new lease vehicle. As soon as I entered Ray Laethem Buick, Tim King, Sales Manager, welcomed me. He and EJ Borden provided me with the best p Needed a new lease vehicle. As soon as I entered Ray Laethem Buick, Tim King, Sales Manager, welcomed me. He and EJ Borden provided me with the best price for my budget, with all of the features I desired, and put me into a beautiful white Encore. They did not pressure me to make a decision on the spot, and stuck to their promises. Truly a dealership of integrity! Looking forward to visiting them for service! More

Reliable, on time service Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have nee Ray Laethem has always provided us with competent vehicle service. They generally finish the work in advance of their estimated time. When we have needed shuttle transport, they have assisted us. More

New car purchase Received requested quote, it was $5000+ less than dealer I was dealing with. E J Borden was very very pleasant and informative. Best salesman EVER! Received requested quote, it was $5000+ less than dealer I was dealing with. E J Borden was very very pleasant and informative. Best salesman EVER! More

Great experience with the all of the staff. Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great Great experience from the first phone call to the delivery of the Buick Envision. Bob Hunwick and Lauren did a great job. Thanks for making it a great experience. More

Experience with new purchase Excellent customer service. I appreciated the fact that the sales person really listened to what I had to say. He was truly helpful in every aspect of Excellent customer service. I appreciated the fact that the sales person really listened to what I had to say. He was truly helpful in every aspect of the sale. More

New Lease Turned in old SUV to get new SUV 2019. E.J. Borden was very informative explaining about car and services of dealership. He was great!! Turned in old SUV to get new SUV 2019. E.J. Borden was very informative explaining about car and services of dealership. He was great!! More

Top quality service I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he ma I had a recall issue and the service representative took very good care of me and my situation. He called me and scheduled the appointment, and he made all the arrangements for me to get back to my office. It was quick and easy. More

Pleasant, quick experience. I've never been at a dealership where I have been in and out so quickly. Everything was explained to me thoroughly from the salesperson and the financ I've never been at a dealership where I have been in and out so quickly. Everything was explained to me thoroughly from the salesperson and the finance manager, each taking time to answer all of my questions. Will definitely be returning and recommending this dealership and the salesperson. More

Purchase used car Service was quick and car was delivered in quick order and service was good car was available and turn around on Credit decision was fast Service was quick and car was delivered in quick order and service was good car was available and turn around on Credit decision was fast More

Emergency New Car Purchase Following an accident that totaled my 2014 Terrain, everyone at Laethem was helpful as I worked through purchasing a replacement vehicle. Betsy Crane Following an accident that totaled my 2014 Terrain, everyone at Laethem was helpful as I worked through purchasing a replacement vehicle. Betsy Crane arranged a no-cost loan vehicle and found the 2019 Terrain Denali that I wanted; Sales Mgr Tom and Jerry, who works out dealer trades, were all great to deal with. From accident to new car in eight days made a potentially horrible experience at least one that was easy to deal with. This is our fourth purchase from Laethem, and I recommend their sales and service areas without hesitation. Thank you to everyone. More