Back

Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

4.5
312 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

Directions

By Type

Showing 312 reviews

March 18, 2019

Ray Laethem Oil Change I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintena More

by waynestape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
March 11, 2019

Betsy Crane! :-) The level of customer service was exceptional from the time I walked into the dealership until the time I left. Not only was Betsy wonderful but the More

by swilkerson210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy, Tim, & Tom
March 10, 2019

Routine Maintenance Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other More

by Pull up in a Buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell
March 09, 2019

GREAT!!!!! There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year More

by Hitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
February 07, 2019

to me I felt like family everyone takes time yo listen to your needs . from sales to service . for 36 years that is why I go back even after I moved . More

by e lulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob hunwick - LAURN -tom king and Walt in service
February 03, 2019

Bob Hunwicks was exceptional from start to finish! Purchased my second vehicle from Bob Hunwick. Service was great and everything was taken care of from trade in to new vehicle purchase. Lauren was tho More

by Grizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren. She was exceptional.
January 29, 2019

Great sales people- very kind helpful and did all they could It was a nice experience- usually it’s a nerve racking experience but it was so much better this time - I felt no pressure but instead it was an easy More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and lauren
January 28, 2019

Amazeballs Great experience. Set the whole deal up with the sales person over text and only had to spend 30 minutes in the dealership signing the papers. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ Borden
January 28, 2019

Anthony Went above and beyond making sure I was kept updated on my vehicle as work progressed. Called me when the vehicle was finished and even went out to th More

by DPL1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
January 26, 2019

Amazing!!! Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. More

by Sknoche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Crane
...
16
...